Can't get into storefront

[anna D]

Hello,
I've installed v. 1.1b3 on a subfolder called carttest on my website, fleap.com. I can get into the admin but can't seem to get to the store front with fleap.com/carttest/ or http://www.fleap.com/carttest or any variation. The shop is enabled in the admin panel and the PS directory listed there as /carttest/
Am i using the wrong address for the storefront or is there something else wrong?

Thanks for any help!

[polleke]

You do get into your prestashop when calling something else as index.php directly like http://fleap.com/carttest/sitemap.php so you might check if you have some redirect in your .htaccess file which points to fleap.com

[anna D]

Thanks for your reply. My host tells me that the htaccess file is not the culprit, but that the index.php file is redirecting to the parent directory. Does anyone know why it does that, or if i can change it through the admin panel? I'm not a programmer of php. Here's what's in index.php :

<?php

header("Expires: Mon, 26 Jul 1997 05:00:00 GMT");
header("Last-Modified: ".gmdate("D, d M Y H:i:s")." GMT");

header("Cache-Control: no-store, no-cache, must-revalidate");
header("Cache-Control: post-check=0, pre-check=0", false);
header("Pragma: no-cache");

header("Location: ../");
exit;
?>

thanks for any help you can give!

[polleke]

Don't know where that index.php is from but remove the

header(“Location: ../”);

and it should be better as it is always redirecting one directory upwards. If you can edit files through your admin panel that would the easiest way, otherwise you have to use an FTP program to download that index.php to your local drive, edit it and upload it back to your web space

[anna D]

Thanks, polleke!

I changed the file via ftp and it's not going to my parent directory anymore, but now it's going to a blank page when i try fleap.com/carttest/.

Should it be going to an index page inside the carttest folder? Do I have to type in the name of the page specifically?

thanks again for your help.

[polleke]

Hi Anna,

It should go to an index.php indeed and it is definitely not the one you just changed. It is strange how that index.php has gotten to your prestashop installation directory but you can take a fresh one from the Prestashop download or copy and paste the following into the index.php you just changed (overwriting/removing everything there is inside it now):

<?php

include(dirname(__FILE__).'/config/config.inc.php');
include(dirname(__FILE__).'/header.php');

$smarty->assign('HOOK_HOME', Module::hookExec('home'));
$smarty->display(_PS_THEME_DIR_.'index.tpl');

include(dirname(__FILE__).'/footer.php');

?>

Hope this will cure it :-P

[anna D]

Yes, that totally cured it! I have no idea how that stray index.php got in there! Thanks so much!