Jump to content

paypal orders stock not reduced orders look different


ScottC613

Recommended Posts

Hi everybody!

prestashop version 1.6.1.4

PayPal USA, Canada v1.3.9 

Orders paid with paypal do not reduce the stock of items.  The product details in the order look very different in orders paid by paypal rather then my other payment processors.   The paypal transaction details are left blank as well.  Orders paid by paypal do not send me a new order email either.  Also occasionally a customers cart is not turned into an order however paypal takes the money and i have to manually turn the cart into an order.  Anyone have any ideas?

 

Attached are screen caps of:

the paypal transaction details. note this transaction was only a few hours ago but it says more then 60 days

the product details from an order paid with paypal

the order with the same products selected but processed by another payment type.  The items are the same in both orders and use combinations

paypal product details.JPG

non paypal order.JPG

paypal transaction details.JPG

Link to comment
Share on other sites

  • 2 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...