mypostingid Posted December 30, 2010 Share Posted December 30, 2010 We want to use the RMA feature, however this can only be used if the order has been put into "delivered" status. How do you suggest I know when an order has been delivered? Am I to phone every customer and ask them, or quess?This seems like an oversight on the developers side. Surely the order should be automatically set to delivered once the timeframe has passed based on the shipping option selected. Even this assumes that the order is delivered so isn't ideal......Any suggestions? Link to comment Share on other sites More sharing options...
mypostingid Posted December 31, 2010 Author Share Posted December 31, 2010 Can someone tell me how they use the order status' effectively please...Surely someone out there has solved this problem?!? Link to comment Share on other sites More sharing options...
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