immagine123 Posted June 6, 2018 Share Posted June 6, 2018 (edited) We bought a module developed by prestashop on 05/25/2018: Modulo Ufficiale Conformità GDPR by PrestaShop (1.5 & 1.6) as soon as we installed, we reported a problem and the developer write us to download the updated version 1.0.4.After the update, part of a module does not work anymore.From last week we send tickets and reports to the developer, but we do not get any answers.Is this legal? is it possible that a paid legal module developed by Prestashop is not supported? Edited June 6, 2018 by immagine123 (see edit history) Link to comment Share on other sites More sharing options...
joseantgv Posted June 7, 2018 Share Posted June 7, 2018 20 hours ago, immagine123 said: We bought a module developed by prestashop on 05/25/2018: Modulo Ufficiale Conformità GDPR by PrestaShop (1.5 & 1.6) as soon as we installed, we reported a problem and the developer write us to download the updated version 1.0.4.After the update, part of a module does not work anymore.From last week we send tickets and reports to the developer, but we do not get any answers.Is this legal? is it possible that a paid legal module developed by Prestashop is not supported? I recommend you to contact them at Twitter Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now