__fito__ Posted May 30, 2018 Share Posted May 30, 2018 Hi, I am using a feedback module that sends an email to customers asking them to write a review about us. A variable called {url_ifb} is used by the module in his email template to generate the URL for each customer so customer data is attached to each review. I would like to use an image with generated link instead full text url generated by {url_ifb} variable but I can´t find the way to do this. I discoverd that you can dramatically increase your possitive rating by customers if you give them this three options intead of just asking for a review. Option 1) Are you happy? ---> Write a review Option 2) Any issue with your order? Let´s find a solution ---> Link to "I have an issue" form to write us Option 3) No arrived? Let´s find your shipping ---> Link to "Find my order" form to contact us See attached picture of my email template (it´s in spanish). Using this method, you just send happy people to write review page. And people wich is not happy goes to a form to contact you and find a solution, this method is working very well in our store. I am nos pleased with the way that link generated by {url_ifb} variable is shown, i need it to work when clicking in the tomato image or at least with a friendly text like "Write a review". I know how to put the other (not variable) link with their respective images but I can´t find the way to do this with the variable, is it possible? Any help is apreciated, thank you. Link to comment Share on other sites More sharing options...
__fito__ Posted June 5, 2018 Author Share Posted June 5, 2018 any help is welcome!! Thank you! Link to comment Share on other sites More sharing options...
__fito__ Posted June 13, 2018 Author Share Posted June 13, 2018 UP! Link to comment Share on other sites More sharing options...
__fito__ Posted June 28, 2018 Author Share Posted June 28, 2018 Any help is welcome, thanks! Link to comment Share on other sites More sharing options...
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