[SOLVED]Product pack displays wrong information!

[darius]

Hi Community!

I just created product bundle but the information displayed on product page is just wrong! - see the picture attached.
It says

'Price lowered!'
'46,00 € tax incl.'

'57,30 € tax incl.'
'instead of 46,00 €' <--- this is totally wrong!

Obviously the price is not 'instead of 46,00 €', it should be 'instead of 57,30 €'

Have you got any idea how to make it look the way it should be?

Thanks for your help.

Darius

[darius]

I am quite surprised with lack of response from the Community regarding the above issue.

Have you experienced similar problems with the product pack showing wrong information? Common people! Your Prestashop is malfunctioning! You must know something. I can't believe that it's only my problem. Don't you want to share your experience? It must be a Bug or something.

I hope to hear from you soon.

Darius

[Dominique Massot]

Dear sir,
how did you define the price of the pack ?
did you add the prices of the products composing the pack ?
Did you add a discount after that ?

thanks for your hints.

Best regards

[darius]

Hi Dominique

Thanks for your reply.

Yes. I added 3 products for the pack, in the field 'Retail price with tax:' I put the normal price and in the field 'Reduction amount:' I put reduction amount. The outcome you know. Please check the file attached.

Kind Regards,

Darius

[Dominique Massot]

The price of the pack before discount should be the sum of the elements composing the pack
otherwise it's not working fine

[darius]

Yes, I know that. The prices composing my pack are correct:

Meal Time - 8.30 EUR
Digestive Enzymes - 19.30 EUR: 2 items=38.60 EUR

The pack together - 46.90 EUR

Discount is 8.30 EUR (Meal Time free)

In my opinion the expression "instead of' should be in the second line, the third line is not needed at all as is says exactly the same figures as the first line (the red colour) see the attachment 'Outcome'.

[Dominique Massot]

I did a test with the same amount as yours in a basic Prestashop 1.3.3 shop and in the pack product item
I have :

Price lowered!
38,60 € tax incl.
46,90 € tax incl. with a line
instead of 46,90 € with a line

I don't understand your result

regards

[darius]

I have showed you the back-door product input, I showed you the front-door outcome. What else can I say? I don't know much about it. I run the newest version of Prestashop. What do you suggest? Do you want me to replace some folders/files? What can I do?

[Dominique Massot]

when you say the newest, v 1.4 ?

[darius]

No Dominique, I mean the newest supported 1.3.3.0.

[Dominique Massot]

please send me your back office access to [email protected] and I will have a look.

regards

[darius]

OK, I'm sending you the details. Thank you.

[darius]

Ok Dominique. I've sent the details. The e-mail wil be from Supplements-Online.eu

Many thanks,

Darius