youstar Posted December 16, 2010 Share Posted December 16, 2010 Every time there is an order or the stock is low in my webshop i receive an email. But the email is empty. there is only text in the header.Is that suppose to be like that or what is wrong? Link to comment Share on other sites More sharing options...
rocky Posted December 19, 2010 Share Posted December 19, 2010 No, there must be something wrong. Check that modules/mailalerts/mails//new_order.html and new_order.txt exist and the files are not empty. Link to comment Share on other sites More sharing options...
inovi Posted February 23, 2011 Share Posted February 23, 2011 Hello i have the same problem, i have checked new_order.html and txt and they exist but they are empty, what can i do ???maybe it is the file authorisation problem ?? Link to comment Share on other sites More sharing options...
rocky Posted February 23, 2011 Share Posted February 23, 2011 Which language are you using? If it's English, French or Spanish, try redownloading PrestaShop and copying the mail templates from there. If it's another language, download the latest language pack and install it. Hopefully, it will have non-blank mail templates. Link to comment Share on other sites More sharing options...
dandumit Posted April 27, 2011 Share Posted April 27, 2011 I had the same problem but the issue was in different place :in path \modules\mailalerts\mails\ro (replace ro with your language code)you will find templates for alerts. Those also have to be oomplete.Kind Regards,Daniel Link to comment Share on other sites More sharing options...
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