ToXo Posted December 14, 2010 Share Posted December 14, 2010 Hi, I am using the loyalty program and it works very well, it is a great module, but I have a question about it,I discovered some kind of bug, when a customer creates an order for example he buys 3 products in one order and then we realize that we had had a mistake on our shop - we do not have one of those ordered products any more. In such case we ship customer only 2 products, but he gets loyalty points for all 3 ordered products, How can I give him points only for 2 products?I was looking for similar problem but I have not found any topics,Could you help me please?Thanks Link to comment Share on other sites More sharing options...
hups Posted December 16, 2010 Share Posted December 16, 2010 This would help me out as well. is there a way to manually add points to the customer.For example I will take exchanges in from a customer. So they send me xxx product and I value it as £10 say. i would like to then give the customer £10 worth of points in their account that they then use in my store. Is this possible?? Link to comment Share on other sites More sharing options...
ToXo Posted December 16, 2010 Author Share Posted December 16, 2010 Any ideas guys?Please help Link to comment Share on other sites More sharing options...
hups Posted January 7, 2011 Share Posted January 7, 2011 No ideas anyone?This is a cool module but could do with more options and features. Link to comment Share on other sites More sharing options...
gg31337 Posted January 29, 2011 Share Posted January 29, 2011 I also need a way to directly modify the loyalty points of individual customers at my discretion. Link to comment Share on other sites More sharing options...
webmaster-etiquetas bordadas Posted February 3, 2011 Share Posted February 3, 2011 i think you have to actualized the order with a return. in this case, automatically the level of points is corriged. I´m testing and I thik it woks like this. Link to comment Share on other sites More sharing options...
gg31337 Posted February 3, 2011 Share Posted February 3, 2011 Let's say a customer had never ordered anything, but I wanted to give him loyalty points. Would your method work? Could you be more clear on how to do this? Link to comment Share on other sites More sharing options...
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