markoroots Posted May 23, 2018 Share Posted May 23, 2018 (edited) Hi everybody, please is there some one that know how to hide the customers personal informations as "email addresses" to the employees in PS 1.7? For example if I give access to them to the Customer Service they can get all the contacts i have in the shop and i wouldn't like this. I really hope that someone can help me. Thanks in advance Edited May 23, 2018 by markoroots (see edit history) Link to comment Share on other sites More sharing options...
markoroots Posted May 25, 2018 Author Share Posted May 25, 2018 Any help? Link to comment Share on other sites More sharing options...
phinq1910 Posted May 26, 2018 Share Posted May 26, 2018 Try edit code in file controllers\admin\AdminCustomerThreadsController.php 1 Link to comment Share on other sites More sharing options...
markoroots Posted June 8, 2018 Author Share Posted June 8, 2018 (edited) Many thanks Phinq. But furthermore I haven't found the file. I'm using Ps 1.7 Edited June 8, 2018 by markoroots (see edit history) Link to comment Share on other sites More sharing options...
bellini13 Posted June 13, 2018 Share Posted June 13, 2018 So you want to give them access to the customer service page, but not be able to see the email addresses that they are replying to? Link to comment Share on other sites More sharing options...
markoroots Posted June 20, 2018 Author Share Posted June 20, 2018 (edited) Yes because the employees have just the possibility to answer the tickets by the Customer Service and that them have to do, so it's not clever to share those informations to them. Infact those informations (customers and providers informations as email addresses and telephone numbers) are collected with big sacrifices from an admin investing energy, time and money to create a brand/shop and let it work good, so it's not nice that a sly employee can take/steal all the more important part of your work (the contacts) and was also theached by you how to manage the work, to become your near competitor. I'm telling this because I have seen the last month, an employee of a company where we buy some products that have copied all the list of contacts of that company and have reopened another company by him own with all the contacts stolen/toke from the other company and have recontacted all the clients of that company by selling the same things. As you can imagine this is not a good and honest thing, so I don't want that this thing will succed also to me and I thing that many others admins think the same. Edited June 20, 2018 by markoroots (see edit history) Link to comment Share on other sites More sharing options...
shon Posted April 30, 2019 Share Posted April 30, 2019 I'm interested in the same thing. Does anyone know how to do? Link to comment Share on other sites More sharing options...
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