error 500 in the front only

[letsbeonline]

i have installed a theme and it was working. i did some changes in the files and it was still working
today the front is not working give white page in firefox and error 500 in IE but the admin is working perfectly

http://www.bolken-me.com/

thanks

I just copied the same files on another server and it worked????????

[tomerg3]

See the following page http://www.presto-changeo.com/content/13-fixing-error-500

[letsbeonline]

well it didn't work
i am using iis

there is another prestashop on the server and it is working fine.

the timeout is not an issue. the right access why not but to which files or folder

Any idea?

[MahmutGulerce]

hi all;
As i know at IIS + php as CGI (the most terrible web server choice for php) some functions like Tools::redirectLink function may not work speacily at 64 bit hardwares. And file funcitons like include() or fwrite() returns errors because of Windows and Unix generates different path info for same files. Some differents Global variables like $_SERVER $_REQUEST (uses many times in prestashop ex:config/defines.inc.php)

As you know using SEF URL with IIS is imposible but its a matter of life or death for e-shop.

should try use with none sef url and .htaccess but firstly i advice find i unix server and use Apache + PHP 5 + Mysql 5

[letsbeonline]

you are right for the server. but i cannot change anything for the moment

I have a prestashop website on the same server and it is working fine and this was working fine. i have no clue what happened

what do you mean by "hould try use with none sef url and .htaccess "

thanks

[MahmutGulerce]

hi letsbeonline
i mean that IIS dosnt support URL Rewriting as apache mod_rewrite (also support by commerical components). And any .htaccess file does not make sense for IIS. But if your site uses the SEF links content source links (img, js files e.t.c ) will be broken.

So your url have to contain "?" GET query if works in IIS. Like product.php?id_product=10. But serach engines especially Google spiders dont like parameters on url. So your pages will be at the bottom of search results.

[tomerg3]

@mahmutta You can use friendly URLs on IIS, there's an explanation somewhere in the forum about how to do it.

I still think linux is by far the better way to go, but it's still possible to get it to work with IIS, so the problem must be somewhere else.

[MahmutGulerce]

hi tomerg3;
thanks i know, but sorry i think its imposible find a stable and non commerical explanation. Some IIS components are avaible for php rewrite but not stable.
and the other hand im a hotmaster and we setup 500+ prestashop at last year in Turkey. We use also win 2003 - 2008 and Unix centos apache many times. So we learn by trying that IIS never been a good choice for prestashop especially performance and stablity.

[letsbeonline]

thanks guys i finally found the solution.

I decided to install a new version when it asked me for the first time to give permission to some folder. so i stopped the new installation and gave permission to all the required folder the IUSR permission to right and it worked

thanks again