[solved] customer deleting and re-registering problem

[Jevgen]

hello.

created a new customer just to test store, after that deleted, but now want create again with the same e-mail address. When enter e-mail to register i have error that this e-mail have already registered, but i deleted. What is wrong ?

Thank you

[shokinro]

when you deleted from back office, it just marked as deleted, it is still in database. that's why you can not use it to register again. If you want to reuse same email address, you need to delete it from database permanently.
or change the email address of that customer record to different email like put 123445 to the email address.
(You can do this by database admin tool like PhpMyAdmin)

[Jevgen]

oo thanks, does any module can do it? I mean delete from mysql database ?

[shokinro]

I am thinking of create one if I have time. Maybe next year.

[Lisa G]

Hi there,

I believe Rocky, one of the moderators of the English forum, suggested the following fix for this. I use Prestashop version 1.3.2 and it did the trick for me.


Edit the file ../admin…/Tabs/AdminCustomers.php on line 26:

change

$this->deleted = true;

to

$this->deleted = false;

Customer account will be completely deleted and the customer can register with the same email address.

Thanks!
Lisa