isou Posted November 26, 2008 Share Posted November 26, 2008 I've just installed it, but cannot login to the back office.I'm not getting any errors and it's just keep taking me back to the login page.-I did put www. in front of the URL, didn't work.-I tried typing in a wrong password intentionally and it gives the error message "There is 1 error employee does not exist, or bad password"-I tried the "Lost Password," got a new password, but still does the same thing. (going back to login page)-I cleaned cache and cookie, but still no luck.Store Front works fine. Everything works. I'm totally lost. Any suggestions would be appreciated. Link to comment Share on other sites More sharing options...
giralatina Posted November 26, 2008 Share Posted November 26, 2008 What is your error?Bad password? Link to comment Share on other sites More sharing options...
isou Posted December 3, 2008 Author Share Posted December 3, 2008 Hi, sorry I was away for the thanksgiving and just got back.The error message I get is:There is 1 error1. employee does not exist, or bad password Link to comment Share on other sites More sharing options...
pipwood Posted December 21, 2008 Share Posted December 21, 2008 I am having same problem.Did you find an answer? Link to comment Share on other sites More sharing options...
alex45 Posted January 9, 2009 Share Posted January 9, 2009 anyone has any suggestions? i have same problem as well Link to comment Share on other sites More sharing options...
TropischBruin Posted January 9, 2009 Share Posted January 9, 2009 Have a look: here. Link to comment Share on other sites More sharing options...
alex45 Posted January 11, 2009 Share Posted January 11, 2009 Have a look: here. Thanks TropischBruin !!!The SQL from this members post worked for me:The SQL should be like this: UPDATE ps_employee SET passwd=md5("hgI3M9S1Uv45wDqkqvGNYF.xAamJY9.zKpykqHCgCxE5m1ozAtQBjFIi123456789") WHERE email="[email protected]" The MD5 string is composed by the COOKIE_KEY and the PASSWORD, all together.Did it work? Link to comment Share on other sites More sharing options...
isou Posted January 13, 2009 Author Share Posted January 13, 2009 Just an update. I wasn't able to work it out, so I tried with a new hosting company and it worked out fine.One thing I did differently this time was, I changed the folder permissions one by one, which took me about almost an hour. I don't know if that helped.I have not tried the above method since my problem was solved a couple of weeks ago. But thanks anyways for your supports. Link to comment Share on other sites More sharing options...
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