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back office login problem after clean install


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I've just installed it, but cannot login to the back office.
I'm not getting any errors and it's just keep taking me back to the login page.

-I did put www. in front of the URL, didn't work.
-I tried typing in a wrong password intentionally and it gives the error message "There is 1 error employee does not exist, or bad password"
-I tried the "Lost Password," got a new password, but still does the same thing. (going back to login page)
-I cleaned cache and cookie, but still no luck.

Store Front works fine. Everything works.

I'm totally lost. Any suggestions would be appreciated.

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  • 3 weeks later...
  • 3 weeks later...
Have a look: here.



Thanks TropischBruin !!!

The SQL from this members post worked for me:

The SQL should be like this:

UPDATE ps_employee SET passwd=md5("hgI3M9S1Uv45wDqkqvGNYF.xAamJY9.zKpykqHCgCxE5m1ozAtQBjFIi123456789") WHERE email="[email protected]"



The MD5 string is composed by the COOKIE_KEY and the PASSWORD, all together.

Did it work?

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Just an update. I wasn't able to work it out, so I tried with a new hosting company and it worked out fine.

One thing I did differently this time was, I changed the folder permissions one by one, which took me about almost an hour. I don't know if that helped.

I have not tried the above method since my problem was solved a couple of weeks ago.

But thanks anyways for your supports. :)

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