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prestahero.com

prestahero.com

12 hours ago, galcsaba said:

Hi!

I have a problem with the migration. (ps. 1.6.0.9 to 1.7.4.4 )
I have downloaded the entire data to my computer with ets_pres2presconnector the image.xml file is empty.

<?xml version="1.0" encoding="UTF-8"?>
<entity_profile>
</entity_profile>

I cant migrate the product images.
Please help me to correct migration.

Best regard.

Hello galcsaba,

Regarding your problem, we will need to access into your back office and check your store data. If it possible, could you please send us your FTP information via Prestashop forum inbox? We will keep your info secret and try to fix the problem right away.

Best regard.

prestahero.com

prestahero.com

12 hours ago, galcsaba said:

Hi!

I have a problem with the migration. (ps. 1.6.0.9 to 1.7.4.4 )
I have downloaded the entire data to my computer with ets_pres2presconnector the image.xml file is empty.

<?xml version="1.0" encoding="UTF-8"?>
<entity_profile>
</entity_profile>

I cant migrate the product images.
Please help me to correct migration.

Best regard.

Hello galcsaba,

Regarding your problem, we will need to access into your back office and check your store data. If it possible, could you please send us your FTP information via Prestashop forum inbox? We will keep your info secret and try to fix the problem right away. Best regard.

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