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Probelm with Pay pal _ error


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Hi everyone,

I need help. I just started my online shop with Prestashop and I have problem with my first client - the client tried to pay true Pay Pal but received email for Payment Error. But somehow the money already was in my account ? Also in my back office the order didn't appear. Orders - 0 !

I sow that many people had some payment problems but i didn't find any solution.

I will appreciate any help !

Thank you !

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