Davidh Posted November 27, 2010 Share Posted November 27, 2010 All the payment methods on my store www.bagbizarre.com result in only a blank page. I have the bank wire module, offline credit card module and COD module. All lead to:http://www.bagbizarre.com/modules/bankwire/payment.phphttp://bagbizarre.com/modules/creditcard/payment.phphttp://www.bagbizarre.com/modules/cashondelivery/validation.php which display as a blank page. Do you think this is this a reinstall (dread) or a simple fix? Thanks in advance.Davidwww.bagbizarre.comwww.aftermarketcartridges.com Link to comment Share on other sites More sharing options...
tomerg3 Posted November 27, 2010 Share Posted November 27, 2010 Turn on error reporting (config/config.inc.php line #4), and see if you get an error on those pages. Link to comment Share on other sites More sharing options...
Davidh Posted November 27, 2010 Author Share Posted November 27, 2010 Thanks, I actually have done that but have no idea where an error would be reported. Link to comment Share on other sites More sharing options...
tomerg3 Posted November 27, 2010 Share Posted November 27, 2010 Very odd, what are the permissions settings for those folders and files? Link to comment Share on other sites More sharing options...
Davidh Posted November 28, 2010 Author Share Posted November 28, 2010 All are 777. I have no idea how to proceed. Is it possible a 3rd party module may be causing a problem? My other store works fine with the same PS version, template and almost identical set of modules. Link to comment Share on other sites More sharing options...
tomerg3 Posted November 28, 2010 Share Posted November 28, 2010 Try changing both to 755 Link to comment Share on other sites More sharing options...
Davidh Posted November 28, 2010 Author Share Posted November 28, 2010 Tried 755, still the same response. Fact is, I never did try the payment module after installing. Have been customizing and loading product. Any other suggestions? Thanks for your assistance to this point.David Link to comment Share on other sites More sharing options...
tomerg3 Posted November 28, 2010 Share Posted November 28, 2010 You probably have an error in one of the php files you changed.You can try to look at the error log from your cpanel.You can also try to restore the files you changed back to the originals one at a time, until you find the bad one Link to comment Share on other sites More sharing options...
Davidh Posted November 30, 2010 Author Share Posted November 30, 2010 I've reinstalled PS twice more with a blank database and still get an error when choosing any payment option. The error is "[an error occurred while processing this directive]" on all modules. My shop is installed as an addon domain on Hostmonster. I've done this before with another store and had no such problems. I'm tearing out my hair trying to work this out (if Ihad any). I'm going to try once more to download PS and install a completely vanilla/original version with a brand new, blank DB and see if I stil get the error. Could this be PHP related and a problem on the server. Never had any such issues with Hostmonster. Any help or suggestions very welcome. Thx, DAvid Link to comment Share on other sites More sharing options...
Davidh Posted November 30, 2010 Author Share Posted November 30, 2010 I found the problem and it was as Tomerg3 suggested, permissions related. I contacted Hostmonster and they confirmed there was a PHP error referring to the group permissions. The payment modules were set at 777. Seems they won't work because it's too insecure. I had changed the contentsto 755 but had neglected to change all the folders. I made sure they were all 755 and it worked! Thanks for your help.I'll mark it solved. Thanks, David Link to comment Share on other sites More sharing options...
Paddie Posted December 1, 2010 Share Posted December 1, 2010 I found the problem and it was as Tomerg3 suggested, permissions related. I contacted Hostmonster and they confirmed there was a PHP error referring to the group permissions. The payment modules were set at 777. Seems they won't work because it's too insecure. I had changed the contentsto 755 but had neglected to change all the folders. I made sure they were all 755 and it worked! Thanks for your help.I'll mark it solved. Thanks, David I have notice the same problem, I changed the bankwire map also to 755 , but that did not work.You wrote you change all the folders, which are ? . I don't want to make it insecure by changing the wrong permissions.Marcel. Link to comment Share on other sites More sharing options...
Davidh Posted December 1, 2010 Author Share Posted December 1, 2010 Hi Marcel,I changed the whole /modules folder to 755 and did it recursively to include all subdirectories and files. I can't comment on the security but 755 is more secure than 777. The reason it returned an error is that 777 is not secure. Maybe someone else can confirm.David Link to comment Share on other sites More sharing options...
Paddie Posted December 1, 2010 Share Posted December 1, 2010 Thanks for quick reply, I needed to reinstall the Module map before they 755 chances hath effect, now it works.. thank you very much... Link to comment Share on other sites More sharing options...
tomerg3 Posted December 1, 2010 Share Posted December 1, 2010 David, Paddie and anyone else....You can read more about folder permissions (and other important info) at http://www.presto-changeo.com/content/14-prestashop-installation-tips Link to comment Share on other sites More sharing options...
cubenetweb Posted May 11, 2017 Share Posted May 11, 2017 This fixed my blank page http://forge.prestashop.com/browse/BOOM-2114 Delete the file /config/xml/tab_modules_list.xml It will regenerate Link to comment Share on other sites More sharing options...
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