Twinduct Posted November 25, 2010 Share Posted November 25, 2010 Hey guys,Went through the forum, tried a few random fixes thats been posted. But no luck so far. Basically everything works at it should, but when I respond to a customer query (in the new customer service tab), the message gets halted. This is the error I receive. Mail failure - malformed recipient addressTo: (e-mailremoved)@gmail.com (e-mailremoved)@gmail.com>Subject: [iPersonalize] An answer to your message is availableReturn-Path: From: iPersonalize I changed smtps, just to be sure, but got the exact same message there. Like I said, everything else works fine, it's just when replying to a customer's e-mail where it goes amiss.I would really appreciate if someone could help me with this.Best Regards,Twinduct Link to comment Share on other sites More sharing options...
rocky Posted November 26, 2010 Share Posted November 26, 2010 Was this in v1.4 Alpha 2 or the latest Alpha 3? Link to comment Share on other sites More sharing options...
Twinduct Posted November 26, 2010 Author Share Posted November 26, 2010 Alpha 2. Didn't see 3 :|Thanks will upgrade, hopefully that fixes it. Link to comment Share on other sites More sharing options...
maximo88 Posted October 9, 2013 Share Posted October 9, 2013 Same error in the New 1.5.6 Link to comment Share on other sites More sharing options...
Dh42 Posted October 9, 2013 Share Posted October 9, 2013 Did you upgrade or was it a fresh install? Link to comment Share on other sites More sharing options...
maximo88 Posted October 9, 2013 Share Posted October 9, 2013 Upgraded http://www.prestashop.com/forums/topic/280613-upgraded-to-156-and-every-email-sent-malformed-recipient-address/?do=findComment&comment=1411196 Link to comment Share on other sites More sharing options...
Dh42 Posted October 9, 2013 Share Posted October 9, 2013 I am going to assume your site is in english. Download prestashop 1.5, then extract it. Once you have extracted it, upload the /mails folder to your server. See if that corrects the issue, sometimes mail templates are not copied over correctly. 1 Link to comment Share on other sites More sharing options...
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