qzelle Posted May 5, 2018 Share Posted May 5, 2018 (edited) So my site got hacked and random files were added. I cleaned up the site and moved to a new server but the cpanel restore resulted in a blank page. I tried re-installing the version it was on, but still got a blank page. I tried the upgrade to the latest version, and still got a blank page. I tried resetting everything and upgrading to the version above the one I had and still got a blank page. I'm out of options at this point. Is there a way to export the orders and products and start over with a new install? It's all I can think of. :-( settings.inc.php (redacted = "~NNN~"): <?php define('_DB_SERVER_', 'localhost'); define('_DB_NAME_', '~NNN~); define('_DB_USER_', '~NNN~'); define('_DB_PASSWD_', '~NNN~; define('_DB_PREFIX_', '~NNN~'); define('_MYSQL_ENGINE_', 'InnoDB'); define('_PS_CACHING_SYSTEM_', 'CacheMemcache'); define('_PS_CACHE_ENABLED_', '0'); define('_PS_DIRECTORY_', '/'); define('_COOKIE_KEY_', '~NNN~'); define('_COOKIE_IV_', '~NNN~'); define('_PS_CREATION_DATE_', '2015-02-23'); if (!defined('_PS_VERSION_')) define('_PS_VERSION_', '1.6.1.13'); define('_RIJNDAEL_KEY_', ~NNN~'); define('_RIJNDAEL_IV_', '~NNN~'); Edited May 5, 2018 by qzelle (see edit history) Link to comment Share on other sites More sharing options...
jetx Posted May 7, 2018 Share Posted May 7, 2018 Is your blank page the admin or the front end? Try going into cpanel file manager and delete cache files. Link to comment Share on other sites More sharing options...
Naldinho Posted May 10, 2018 Share Posted May 10, 2018 Do you still have a working store on the original server? If yes move the store manually not using cPanel. Link to comment Share on other sites More sharing options...
qzelle Posted May 11, 2018 Author Share Posted May 11, 2018 Neither of those options worked. Is there a way I can manually import products and orders into the latest version? Link to comment Share on other sites More sharing options...
Naldinho Posted May 11, 2018 Share Posted May 11, 2018 You need to give more details of why moving the store manually did not work. Link to comment Share on other sites More sharing options...
bellini13 Posted May 12, 2018 Share Posted May 12, 2018 On 5/10/2018 at 8:46 PM, qzelle said: Neither of those options worked. Is there a way I can manually import products and orders into the latest version? No there is not an easy way to accomplish this. By slow down and provide some feedback as to the actual issue you are having. Where and When are you getting a blank page? Have you enabled debug mode in Prestashop? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now