shopping cart empty after registration

[mscat]

Hi everyone, I have search the forum and cant find the answer to my problem.
I hope someone could help me on this.

Say, I a new customer have added products on shopping cart, off course I need to register before I could check out,
but after registration, the cart is empty.

Is there anyway that those products added on cart prior registration will retain after customer register?

Thanks, looking forward to your answers...

[mscat]

Hi guys.. I hope anyone can help me on this.. please! Thanks!

[Martin Velikov]

This is not an expected behavior. Maybe for some reason your session is lost after registration. Have you observed any special events while completing the registration? Such as change of the store URL. For example from the domain name without www prefix to domain with www or vice versa?

In any case, the cart content should be kept after registration. if you are using an older version of Presta Shop it might be good to consider upgrading to the latest release.

[need4speed]

Im getting the same problem

[worldwidebusiness]

Here the same problem :-////

[lettersets]

This solved the issue for me:

 

Go to Preferences and check 'Yes' at "Cart re-display at login". As soon as the customer logs back in it will populate their cart.

 

an answer from Marty Shue in a different forum topic.

[need4speed]

I didnt fix my problem