redtogo Posted May 3, 2018 Share Posted May 3, 2018 I have setup prestashop 1.7 in linode but I try to run the install itself I keep on getting the error "An error has occured: Extraction error - No error ". This doesn't make sense and I was wondering if anyone has any ideas as to what is wrong? Link to comment Share on other sites More sharing options...
selectshop.at Posted May 3, 2018 Share Posted May 3, 2018 Extraction error could be a missing unzip module on your server. You should ask for support of your provider. Read also server error logs - if you don't have access to them, ask provider whether he can help you. At least you can also activate debug mode on config.inc. file and check if there are other errors while install process. https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/ Link to comment Share on other sites More sharing options...
tantan199 Posted May 4, 2018 Share Posted May 4, 2018 You can enable debug mode to see more errors, and ensure /app/cache/prod(dev)/sandbox folder is writable. Link to comment Share on other sites More sharing options...
Surlinio Posted November 21, 2021 Share Posted November 21, 2021 For anyone running into this problem, also check maximum disk space usage in DirectAdmin / Plesk. Link to comment Share on other sites More sharing options...
Andrejkov Posted April 10, 2024 Share Posted April 10, 2024 On 5/3/2018 at 3:31 AM, redtogo said: I have setup prestashop 1.7 in linode but I try to run the install itself I keep on getting the error "An error has occured: Extraction error - No error ". This doesn't make sense and I was wondering if anyone has any ideas as to what is wrong? How you fix this error? Regards. Link to comment Share on other sites More sharing options...
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