[CLOSED] Product images not uploading due to failed to open stream: No such file or directory in...

[Susi]

Hello all!

I'm getting kinda desperate because I've tried everything (including searching this forum) but without luck.
In my shop, product images won't upload. I keep getting this error:

Warning: getimagesize(Array) [function.getimagesize]: failed to open stream: No such file or directory in /home1/susipopc/public_html/lorainne/images.inc.php on line 120

and that line inside images.inc.php would be third inside this function:

function imageResize($sourceFile, $destFile, $destWidth = NULL, $destHeight = NULL, $fileType = 'jpg')
{
  list($sourceWidth, $sourceHeight, $type, $attr) = getimagesize($sourceFile);
   if (!$sourceWidth)
       return false;
   if ($destWidth == NULL) $destWidth = $sourceWidth;
   if ($destHeight == NULL) $destHeight = $sourceHeight;

   $sourceImage = createSrcImage($type, $sourceFile);

   $widthDiff = $destWidth / $sourceWidth;
   $heightDiff = $destHeight / $sourceHeight;

   if ($widthDiff > 1 AND $heightDiff > 1)
   {
       $nextWidth = $sourceWidth;
       $nextHeight = $sourceHeight;
   }
   else
   {
       if (intval(Configuration::get('PS_IMAGE_GENERATION_METHOD')) == 2 OR (intval(Configuration::get('PS_IMAGE_GENERATION_METHOD')) == 0 AND $widthDiff > $heightDiff))
       {
           $nextHeight = $destHeight;
           $nextWidth = intval(($sourceWidth * $nextHeight) / $sourceHeight);
           $destWidth = (intval(Configuration::get('PS_IMAGE_GENERATION_METHOD')) == 0 ? $destWidth : $nextWidth);
       }
       else
       {
           $nextWidth = $destWidth;
           $nextHeight = intval($sourceHeight * $destWidth / $sourceWidth);
           $destHeight = (intval(Configuration::get('PS_IMAGE_GENERATION_METHOD')) == 0 ? $destHeight : $nextHeight);
       }
   }

I've double checked file permissions in img folder and it is not the problem.
I've not modified anything on the system, the only "unusual" thing I did was changing "large" image size after I had some products already published, then I had obviously to re-make thumbs...

That's all... any ideas!??????
I'm about to launch this site and my client is getting desperate, me too....

Thanks in advance!
S.

[Susi]

Anyone there? pleaseeee

[tomerg3]

Did you modify anything?

Delete any empty folders?

Try to print $sourceFile and see what the value of it is.

[Susi]

That's the point, I've been doing some research and it seems the image is not uploading into img/tmp
I haven't deleted any image, just a product subcat I didn't wanted but I did it via backpanel, nothing erased manually.
weird, hum?
Even weird, I already have some published products, I've uploaded images without a problem. Image is not bigger than the others I've uploaded before (500x600 270kb aprox).

I've printed $sourceFile and got guess what: "Array" literally.

Any ideas? why $sourceFile is not being populated?

If I get no solution by saturday, sadly I'm gonna have to re-install my shop :[

Thanks in advance, tomerg3
S.

[tomerg3]

sorry, I forgot it is suppose to be an array, try doing print_r($sourceFile)

Edit: I'm actually not sure it's an array, you may be printing out a wrong variable, but print_r() will print out the values of an array...

[Susi]

Hello again

here's what I get from print_r():
Array ( [name] => 29-67.jpg [type] => image/jpeg [tmp_name] => /var/tmp/phpxRqt4z [error] => 0 => 247566 )

It seems there's no error... but still cannot upload any image. I've checked in tmp directory but there's no image or broken files named phpxRqt4z.

Is anything to do with that "/var/tmp/" directory? var is the same as img?

now I'm trully lost :[ I wish I could be a php expert right now

Thank you!!

[tomerg3]

Make sure you have writing permissions there.

Uploaded files get placed there, but then they are automatically deleted at the end of the script.

[Susi]

Hi!

It was 775, now changed to 777... but without luck :S

My client told me she uploaded a new favicon.ico via ftp to img directory. I don't know if that got it messed up... but I'm shure nothing changed, not even the owners.

I was thinking about database problems, or might be my internet connection?

Thanks again!

[tomerg3]

I'm not sure why sourceFile is an array, most likely something was changed.

You can try to change

getimagesize($sourceFile);

To

getimagesize(is_array($sourceFile)?$sourceFile['tmp_name']:$sourceFile);

[Susi]

Well, I've tested and the image is uploaded but now... is a blank image hummm... actually all image "versions" are blank (small, large, med, etc)
That's a progress anyway! Let me try again with another image, maybe it was just the first one.
Thnks!

----- update:

nope... now I have two blank images :S

thank you so much for helping me with this, really

I was thinking... maybe an uploading issue itself? now it seems that is uploading an "empty" image

--- update 2:

Is there any other way to change that $sourceFile thing? humm probably telling is not an array? or is it something to do with image compression? The first products I've uploaded were fine, I contacted my hosting provider and they haven't change anything like GD or php lately.

cheers.

[Susi]

Ok, here's the story.
I ended up re-installing Presta in another directory, then I continued to upload my products and everything was fine. Then I go checking for the possibility that this issue is related to uploading images to /img/ directory via FTP... so... I uploaded a new favicon.ico image as my client told me she did... and, guess what? Uploading product images from back office was broken again!!!!!! aaahh!!

I don't know what changes in Presta when one does that but my advice is not to upload anything to /img/, always use backend to upload images inherit to Presta system, like Logo, favicon and such.

I'm pretty sure this might be a bug, but now I know is not a good idea. By the way, my Presta version is 1.3.2.3.

Cheers!!

[Susi]

Ok, I'm getting the error again! but... trully I don't understand because I have other stores installed in my hosting server, the same last version and I don't get any errors there... just in one domain.

It is said that some PHP versions have some issues but not in all stores for me, that's strange.

I have intalled the store in diferent directories, assign the domain again, and nothing! the same upload error.

I'm getting desperate!!

__________________

All this was caused by TinyMCE browser update...

[valadaros]

Did you try to contact assistance of presta shop?

Is there any assistance onlne?