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Wrong URL in Theme Download


rickyelqasem

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I purchased a Theme for first time this morning. I made a typo in the url for downloading the Theme. 1 extra character. Someone from online chat told me it was an easy fix and to contact billing services but wasn't very clear how. Just go through Contact Us... I asked Prestashop twice now for help but no one picked up the request. I feel like I wasted £65. What should I do?

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