Picture background color, become BLACK !

[Jeffrey S]

Not sure why, but all my currently added picture, has become black background color!

If there is anyway to set it back to WHITE ?

Regards,

Jeffrey

[spott]

Are these pictures transparent PNG pictures?

[Jeffrey S]

Dear Spott,

The image is just JPEG, with White background color! It happen, only after Regenerate thumbnails!

Was it because the figure setting on there is different Size than default ?

[Jeffrey S]

This is what happen, after since Regenerate Thums!

[Jeffrey S]

I have try to reinstall the shop! Everything is new, but the database is imported ! Result is the Same! so I would guess the setting is on the database!

[Jeffrey S]

Does anyone know, by setting on CSS can fix the problems ?

[Jeffrey S]

Still, I can't fix the issue! would anyone like to help, or able to help at all ?

[langbianiam]

This is what happen, after since Regenerate Thums!

what is the pic of ?
- small
- medium
- large
- thickbox ????????
- category
- home
- large_scene
- thumb_scene

if the pic of thickbox, you can adjust file thickbox.css in www.yourdomain.xxx/css/thickbox.css

look at line 40-50
.TB_overlayMacFFBGHack {background: url(macFFBgHack.png) repeat;}
.TB_overlayBG
{
background-color:#000;

filter:alpha(opacity=75);

-moz-opacity: 0.75;

opacity: 0.75;
}

maybe opacity=100,

good luck

[Jeffrey S]

Much appreciated for your reply! This is really helpful in keep moving forward without, stuck on the same place! As it is the New Year already 2009, Yeah ! Happy New Year!


So if it is the thinkbox I will just do that! If it is medium picture, I will just do the similar things right!


Man, I will always remember your kindness help! Hope, I can also help u back some other way!


Best Regards,


Jeffrey Szeto
hongkongapple.com ( My badly skill builded )

[Jeffrey S]

I have already tried any different Menthods! Still not sure how it background color of a Picture would be change to White!

Currently it is as picture shown, happen only after upgrade / watermark!

[langbianiam]

I have already tried any different Menthods! Still not sure how it background color of a Picture would be change to White!

Currently it is as picture shown, happen only after upgrade / watermark!

@Jeffrey,
You try to adjust file (images.inc.php) in root, maybe your problem from here. I am not sure, because I'm not tested yet.
code #line 30-34

/* We need to resize */
           else
           {
               $ratioX = $x / ($y / $size);
               $newImage = ($imageType == 'gif' ? imagecreatetruecolor($ratioX, $size) : imagecreatetruecolor($ratioX, $size));

               /* Allow to keep nice look even if resized */
               $white = imagecolorallocate($newImage, 255, 255, 255);
               imagefill($newImage, 0, 0, $white);
               imagecopyresampled($newImage, $imageGd, 0, 0, 0, 0, $ratioX, $size, $x, $y);
               imagecolortransparent($newImage, $white);

               /* Quality alteration and image creation */
               if ($imageType == 'gif')
                   imagegif($newImage, _PS_TMP_IMG_DIR_.$cacheImage);
               else
                   imagejpeg($newImage, _PS_TMP_IMG_DIR_.$cacheImage, 86);
           }
       }
       return '';
   }
   return '';

Brgds

[JakobFriis]

I have the same problem. When i upload a regular gif image, the entire image gets a black background. If i convert the image to a jpg file before upload i get a white background, but with a black fra in the product view.

My shop installation used to work, but has falied since the move to a new host. A clean install on the new host has the same problem. The old host was PHP 5.2.43 and the new host is 5.2.8

Any suggestions ?

[Jeffrey S]

Dear JakobFriis,

As you move to the new Host, have you also installed the New Version 1.1 Prestashop?

As for me, Problem arise since I have updated to the latest version!


Here is the problem show : http://www.hongkongapple.com

[Jeffrey S]

Looking from the line 30s of images.inc.php

The Filling of the blank space should be White color !! But its weir that, its turn out to be black!!


/* Allow to keep nice look even if resized */
$white = imagecolorallocate($newImage, 255, 255, 255);
imagefill($newImage, 0, 0, $white);
imagecopyresampled($newImage, $imageGd, 0, 0, 0, 0, $ratioX, $size, $x, $y);
imagecolortransparent($newImage, $white);





May the dear team members would know the answer to this! pls give a hints!

Cheers

[mardon]

Dear JakobFriis,

As you move to the new Host, have you also installed the New Version 1.1 Prestashop?

As for me, Problem arise since I have updated to the latest version!


Here is the problem show : http://www.hongkongapple.com

I have the same problem after upgrade to the last version

any Ideas?

[Jeffrey S]

No, so far I still unable to fix the problem! After continuously attempts!!

As well as a little guidance from fellow team member would be grateful & much appreciated from all of us here

[Cronos]

Hi,

Please replace the file contained in the zip file attached, with the file in your root folder named images.inc.php

I guess everything should be alright.

Regards,

Cronos..

images.inc.zip

[mardon]

Hi,

Please replace the file contained in the zip file attached, with the file in your root folder named images.inc.php

I guess everything should be alright.

Regards,

Cronos..

In my shop http://djshop-hk.cz/presta/ after applying this script is still black background in some images

[Cronos]

In my shop http://djshop-hk.cz/presta/ after applying this script is still black background in some images

Hi Mardon,

Try uploading a new picture.
The old ones which you have uploaded earlier will remain black, unless you edit them.

I guess it should work.

Try creating a new category and upload a PNG image with just blue text and no background.

If the blue text appears on white background, everything worked fine.

Let me know what happens.

Cheers..

Cronos

[mardon]

I create new category and uplod *.jpg image and the result is still black background http://djshop-hk.cz/presta/category.php?id_category=278 a original image i attach i havent png images all images which i upload is *.jpg

[Cronos]

Please upload the PNG image attached to this reply.

Check again.

Cheers

Cronos

[Jeffrey S]

I have try your supplied file! It is the same result!

Result : -- > http://www.hongkongapple.com/product.php?id_product=132

[mardon]

In my hosting I use

imagefilledrectangle ($destImage, 0, 0, $destWidth, $destHeight, $white);

without

imagefill($destImage, 0, 0, $white);

in images.inc.php in function imageResize
and images are OK, try it

[Florin]

In my hosting I use

imagefilledrectangle ($destImage, 0, 0, $destWidth, $destHeight, $white);

without

imagefill($destImage, 0, 0, $white);

in images.inc.php in function imageResize
and images are OK, try it

Can you upload your working images.inc.php file? can't get any of this "solutions" to work.

[karoko]

Here is the solution to the black background.

http://www.prestashop.com/forums/viewthread/15988/#71989

[Bleep]

My problem is a bit different. I'm trying to make the background area black, since I have a black themed website! I try changing the RGB colors to 0,0,0, but they remain white even after regeneration! LOL!!!

[Indra Hermawan]

prestashop is complete, look at backoffice-->preference-->images see on thickbox is 600px*600px, then set up your product image (with image editor Photoshop or other) with that size, than you uploaded your image, and look the result!!! (my english is bad, sorry)

[kalvinb]

Thanks for the link Koroko. I've been looking for that thread since a few hours ago.

[flysurfing]

Dear All,

I have the same problem.

I tried the solution above but cannot solve it.

Could you please help ?

Thanks

[markstone]

i also have the black frame around the resized images...none of the posted solutions here or in all the other threads on this forum help lol

[flysurfing]

Hi thx for sharing ..

I wish to find a solution as well !

Cheers

[flysurfing]

Hello,

here is an up !

[flysurfing]

Hi, here is an up !

Cheers

[flysurfing]

Hi all,

I am having this with the latest version of Prestashop.

Is there any knows fix ?

Thanks to you

[J. R. Leon Somovilla]

Great solution! ;-).

Thanks!.

J. Ramon Leon Somovilla

P.D.: flysurfing, at the last version only try, to forced compilation from Preferences, and regenerate images from Preferences->Images, and voila! ;-)

[Alexander Firsov]

The black background on the images appears only on those images that originally had a transparent background (in PNG and GIF formats), and after you have activated the Watermark module and rebuilt the thumnails. If you want to use the Watermark module for your product pictures you must convert transparent color into white color. This can be achieved easily by saving the PNG or GIF picture in another format, for example JPG format. This will automatically convert all areas with transparent color into white color. IrfanView by default is replacing transparent color with black color but this behaviour can be changed in the program settings.

I believe that the Watermark module should be upgraded to allow the Back Office administrator to select the color (black or white) to replace the transparent color in the PNG and GIF images while processing the images to superimpose the watermark.

 

Edited January 9, 2021 by Alexander Firsov (see edit history)