Jacek Es Posted April 22, 2018 Share Posted April 22, 2018 Hi, Prestashop 1.7.2.4 In admin, PDF invoice and Delivery Slip produce 500 error. I turned on Debug mode and in front end (order history and details) PDF invoice is giving me the following error message (I masked my server details): A few days ago I had to restore website from the backup on my hosting account. It's possible that this error is related to it. Any advise will be appreciated. Thanks Link to comment Share on other sites More sharing options...
selectshop.at Posted April 22, 2018 Share Posted April 22, 2018 Disable html-purifier on your back-office Tab Shop parameters -> general -> Use HTMLPurifier Library = NO. Link to comment Share on other sites More sharing options...
Jacek Es Posted April 22, 2018 Author Share Posted April 22, 2018 I disabled it but it hasn't solved the issue. The error message is still the same Link to comment Share on other sites More sharing options...
selectshop.at Posted April 23, 2018 Share Posted April 23, 2018 You are using PS 1.7. with php 5.6? You should take into consideration to use only php 7 with PS 1.7. cause its end-of-life with PS 1.7.3 and you have to upgrade in any case. php 5.6. is only really suitable for PS 1.5 and 1.6. Link to comment Share on other sites More sharing options...
Jacek Es Posted April 23, 2018 Author Share Posted April 23, 2018 Thanks for the PHP version advise. I already changed this to 7.0. To resolve this issue I had to bring the website back from the backup. Link to comment Share on other sites More sharing options...
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