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Not receiving placed order email notification


skulasinghe

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Hi,

I'm not receiving the email notification when a customer placed an order. all the other email nonfictions are working perfectly. only this won't work.

  • I have enabled mail alerts .
  • deleted mail alerts and reinstalled as well
  • YES to new order in  mail alerts
  • using php method because smtp gives an error when tested (Error: Please check your configuration Connection could not be established with host smtp.gmail.com [Connection refused #111])
  • php method says mail getting sent but actually not receiving to my email address

 

please help I'm trying to get this done so hard.

thanks

 

Edited by skulasinghe (see edit history)
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