christina2010 Posted November 2, 2010 Share Posted November 2, 2010 Hello,Yesterday and today I have reseted my password twice but I haven't received any email with my new password...meanwhile I cannot login,what can I do?I have send an email to [email protected],but also with no answer....Please help ! Link to comment Share on other sites More sharing options...
rocky Posted November 2, 2010 Share Posted November 2, 2010 Check your email configuration settings. Go to the Preferences > Email tab and send a test email. Are you using php mail or smtp? If that doesn't work, try the advice in this article. Link to comment Share on other sites More sharing options...
christina2010 Posted November 2, 2010 Author Share Posted November 2, 2010 Hello,I've just spoke with Dominique from support team and he advice me to change the cookie key in "myphpadmin".I did that and it works although I cannot figured it out why I didn't received an email with new pass on resetting....Anyway,thank you very much for your answer !Cristina Link to comment Share on other sites More sharing options...
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