amanuensis Posted November 7, 2008 Share Posted November 7, 2008 HiFirst things first - The cart looks great!I am trying to set up a digital download site, a combination of mp3's and zip files (Audio tours), in the catalogue I check the 'Is this a service or Virtual Product?' box, and the choose the file to upload, but when the file has finished uploading I get an "Update Successful" message in green, but just below the 'Is this a service or Virtual Product?' box I get a message in a pink box saying:"This product is missing:/home/x/x/xxxxxxxxxx/public_html/h2f/download/f765fdfa64671b8fc53adb325b1e651cbf98e275""I have put the xxxx's in to hide the path"Does any body have any idea as to what is, or is not happening, also when I go to the Downloads folder using my FTP client the file I uploded is not there, only a file with a string of characters similar to above that is the same file size as the one I had tried to upload.I have also tried all the above with an mp3 file and the cart goes through to the checkout but the when I click the link for it to download it I get a message that say 'file no more exists'.Many thanks in anticipation of a reply Link to comment Share on other sites More sharing options...
Matthieu Biart Posted November 8, 2008 Share Posted November 8, 2008 Hi amanuensis!Please post a bug report on our Bug Tracker tool.Thank you in advance. Link to comment Share on other sites More sharing options...
hobbesent Posted January 8, 2009 Share Posted January 8, 2009 Having the same issue... or, when I try to download my product (a .pdf), the .pdf is corrupt. Link to comment Share on other sites More sharing options...
DS Posted January 6, 2010 Share Posted January 6, 2010 I'm having a similiar issue over here...any updates? Link to comment Share on other sites More sharing options...
kdk Posted January 22, 2010 Share Posted January 22, 2010 No, just a workaround. If the message is/home/x/x/xxxxxxxxxx/public_html/h2f/download/f765fdfa64671b8fc53adb325b1e651cbf98e275rename the file via ftp manually to:f765fdfa64671b8fc53adb325b1e651cbf98e275 Link to comment Share on other sites More sharing options...
htech Posted April 19, 2011 Share Posted April 19, 2011 any resolution to this problem?im using prestashop 1.4also get the /.............. This product is missing: ........... error.the TEMP workaround...would i rename the file to f765fdfa64671b8fc53adb325b1e651cbf98e275 or f765fdfa64671b8fc53adb325b1e651cbf98e275.mp3 ?if the client downloads it...surely it wont make sense to them? Link to comment Share on other sites More sharing options...
amanuensis Posted April 19, 2011 Author Share Posted April 19, 2011 Although you name the file in place on the server with that 'garble', it doesn't download it as its name. Try it. Link to comment Share on other sites More sharing options...
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