cassandra8 Posted April 15, 2018 Share Posted April 15, 2018 (edited) Hello, I am hoping someone has an answer to my problem. The contact form is throwing " An error occurred when sending this message, please try again" on the front end and not receiving any messages. I have tried to unistall, reinstall, cache. etc. nothing is working. I checked the debug and found Translation not found. Context: { "id": "Memcached via PHP::Memcache", "domain": "AdminAdvparametersFeature", "locale": "en-US" } I checked my server and the php is 5.6 with the memcache checked. Does anyone please have any idea what I can check or do? Edited April 16, 2018 by cassandra8 (see edit history) Link to comment Share on other sites More sharing options...
bocianl Posted April 16, 2018 Share Posted April 16, 2018 Cassandra - please check that you have last version of this file in your theme: https://github.com/PrestaShop/PrestaShop/pull/8873/commits/ccb6989fb28a931d6e0141ce6559148ca404bb0e 1 Link to comment Share on other sites More sharing options...
cassandra8 Posted April 16, 2018 Author Share Posted April 16, 2018 OMG!!! it worked. Thank You!!!! I have to pass this on now because someone else had the same problem. Thank You!!! so much again. Link to comment Share on other sites More sharing options...
voltatek Posted July 31, 2018 Share Posted July 31, 2018 On 16/04/2018 at 8:06 AM, bocianl said: Cassandra - please check that you have last version of this file in your theme: https://github.com/PrestaShop/PrestaShop/pull/8873/commits/ccb6989fb28a931d6e0141ce6559148ca404bb0e Can you explain how to download the file ? I don't understand how to download the file from this github page... it's all gibberish to me. Thanks! Link to comment Share on other sites More sharing options...
Rasq Posted August 28, 2018 Share Posted August 28, 2018 On 4/16/2018 at 3:06 PM, bocianl said: Cassandra - please check that you have last version of this file in your theme: https://github.com/PrestaShop/PrestaShop/pull/8873/commits/ccb6989fb28a931d6e0141ce6559148ca404bb0e Worked. Thank you Link to comment Share on other sites More sharing options...
Giammarco Posted November 29, 2018 Share Posted November 29, 2018 Risolto Grazie. Ho modificato il solo file "contactform.tpl" del Tema acquistato. Link to comment Share on other sites More sharing options...
rayleic Posted August 12, 2019 Share Posted August 12, 2019 After I put the latest version of contactform.tpl file to the related custom theme folder I am using, it works well now. Thank you so much! Link to comment Share on other sites More sharing options...
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