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Amazon marketplace module monopol


4GLte.eu

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We keep using one of the module integrates us with Amazon. The developer seems to have a monopol on this.

The problem we have is extremely low quality support and constant ignorance.

1. Replies one per day or two

2. Every new release fixes one thing but also breaks something else.

3. Questions from the support are very basic suggesting you are doing something wrong not their release.

 

At the moment we have been praying them to get fix something that they broke by themselves. Our company cant work since two weeks.

Is there any way can have fair and honest support? Can prestashop help? Can you recommend any other module ?

 

Bear in mind we pay them 1 year support. 

Edited by 4GLte.eu (see edit history)
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I personally dont work with Amazon, so i cant tell you which module or connector is the best. I know the partner i will mention you is a very active company and they also provides a connection with Amazon. Maybe it will cost you some more money but for as far as i know its a reliable company:

https://www.prestashopmanager.com/integrations/prestashop-amazon-integration/

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