Cannot update some modules. ps 1.7.3.1

[Anubis2702]

Hello,

After I upgraded from ps 1.7.2 to 1.7.3.1 I am unable to update some modules, this is the error I get: Cannot extract module in /httpdocs/app/cache/prod/sandbox/5acf6d7ce72fe/ to get its name.

I checked and the sandbox is creating this folder with the permission 777. Can anyone help me to fix this?

[Ausgirl]

I had the same problem.

Advanced Perimeters -> Performance -> Smarty -> Template compilation from the drop down -> Recompile templates if the files have been updated. Save

I was then able to update modules. Hope that helps

[cassandra8]

I am having the same problem however changing smarty to recompile did not work for me. Does anyone have any other solution?

[ibrahimovich87]

have same problem...smarty not resolve it 

[884483048]

is there any solution found?

[DoOm06]

I have same problem ... is there any solution found ?

[Kunsthelden]

Dear all,

We use 1.7.4.2 and had today suddenly the same issue. Before that it always worked.

We could solve it by setting Advanced Perimeters -> Performance -> Smarty -> Template compilation from the drop down -> Recompile templates if the files have been updated  and deactivate smart cash for CSS / JS files.

Kindly

[roms]

Hi All,

I had the problem, which wasn't solved also with Smarty compile.

Actually, I just had to connect to the marketplace (up right in the module section) and all upgrades worked just fine.

That's so wierd Prestashop didn't manage an explicit error message for that.

Have a good day, hope it'll help.