svetaines1 Posted October 20, 2010 Share Posted October 20, 2010 Yesterday I tried to order hosting plan from Siteground and after I fill all need field (incl. credit card data and so on) and press proceed, I got call from them.Guy, which call to me, said what they need some additional documents to verify the authenticity of my order 2. A scanned copy of the Credit Card holder (Vitali) personal identification document (ID card, OR Driver's license, OR any other applicable document). A photographed copy is also appropriate, especially if sent by email. Please, make sure that both the Card holder's names and signature on the ID copy are displayed clearly.You can email the documents as attachments to [email protected], or you can fax them at our toll-free (US and Canada only) fax: 1-866-227-8564.Note that if we do not receive the documents within 48 hours, we will have to cancel the order.We would like to thank you in advance for your understanding and cooperation. Our policy aims only to protect our customers from any unauthorized use of their personal information and credit cards. Is it normal??? Link to comment Share on other sites More sharing options...
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