prestamoi Posted October 18, 2010 Share Posted October 18, 2010 Hi I'm currently having some problems with payments in my shop, i have two main ways to pay "PayPal" and "PayBox" both work fine i have tested them! But somehow some customers manage to get "Payment error" and when i go to Paypal or Paybox to check the payment went thru! for example a lady try to pay 4 times with Paybox and one time with Paypal she got all 5 "Payment error" if i go to my back office of my shop i see the Payment error as well but then i go to the log of Paybox and i see there was NO errors and in fact all payments went thru both merchants. Few hours before this order i received without any problems oder order where the payment went OK in my back office !!!Any idea what is causing this? browser version errors? server reachability errors? i'h checked the validation.php on both and they are reachable !Currently only one currency on my shop (euros)Any leads let me know! thanks Link to comment Share on other sites More sharing options...
tomerg3 Posted October 18, 2010 Share Posted October 18, 2010 The Paypal module has a bug when someone uses an e-check, I'm not sure if it was the case for those orders.I have no idea what Paybox is or who made a module for that, so I can't say anything about those errors. Link to comment Share on other sites More sharing options...
prestamoi Posted October 19, 2010 Author Share Posted October 19, 2010 Do you know if there's a fix for the Paypal e-check bug?Paybox is a european company that takes credit cards to pay online.What it looks from my side is if like My Shop sometimes does not have the "OK" from the merchants Thanks for your help Link to comment Share on other sites More sharing options...
tomerg3 Posted October 19, 2010 Share Posted October 19, 2010 I am not aware of a fix for it yet, maybe the latest version from Prestashop has it fixed. Link to comment Share on other sites More sharing options...
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