OneSignal notifications

[hyggli]

Hello! I'm looking for someone who already did code for OneSignal (or other service) push notifications for order status changes(order shipped! kind of).

 

Has anyone? In case would also pay for

[Nishith Nesdiya]

Hi...

What you need when order status changes ? you need email notifications ?

Thanks 

[joseantgv]

29 minutes ago, hyggli said:

Hello! I'm looking for someone who already did code for OneSignal (or other service) push notifications for order status changes(order shipped! kind of).

 

Has anyone? In case would also pay for

 

Have you checked the existing 2 modules from Addons?

[hyggli]

yea one already bought. doesn't do what i want

[selectshop.at]

2 minutes ago, hyggli said:

yea one already bought. doesn't do what i want

And what is missing, if the module is not doing what you want ? Perhaps you can ask the module developer to extend it for you ? This will surely cheaper as asking somebody for to create a new customized solution for you.

As this seems to be a job work, I'm moving your question to the Job offer section.

[hyggli]

yeah i already asked. they don't actively support the module and wouldn't do it for me. they just link to their api.

 

i'm looking to submit push notifications upon order status updates

[selectshop.at]

Oh well, this is not a simple solution. Furthermore if you are in Europe, you need to observe the extended data privacy rules. You cannot simply send notifications without the consent of your customers.

[hyggli]

yeah of course. I want to do that only when users have clicked "accept" on initial push notification popup.

[selectshop.at]

13 minutes ago, hyggli said:

yeah of course. I want to do that only when users have clicked "accept" on initial push notification popup.

And how many users are filling the field phone-no. with a correct no? You ever tried to verify if that no. is working/correct ? I will not be surprised if that no. is false in 80-90%, so a fake. Furthermore there are so many other IF's you have to cover. So, as I said not a simple task.

Normally the carriers are offering such service, so when goods are on the way to me, they send me a notification to my mobile-phone with approx. arrival time.

[hyggli]

well I don't need their phone number

[selectshop.at]

15 hours ago, hyggli said:

well I don't need their phone number

And how are you sending the push messages ? Your users need to install an app before they can use your service ? Without mobile phone no. you cannot send push notifications (except if you are using beacons, but this is another technology).

BTW returning to your problem: Users are already receiving mails by default when you change the order status. So which messages do you want to send by push notification ?

[hyggli]

as far as i know, it uses opened internet sessions(even desktops only), not phone. The ones I'm referring to are OneSignal ones

[selectshop.at]

Maybe, its also a possibility, but you need to have an application installed locally on your computer as well and allow this messaging on your local firewall as well. For to integrate oneSignal to your page you can use the webservice API of Prestashop.

Based on this its still not really clear what exactly do you want to do with oneSignal (push messaging).

Its not for to send messages when you change order status, or is it ?

If it is for sending messages by order status change: a) Prestashop is already taking care of this and is sending automatic generated mails to your customers.

b ) you cannot send such information by open sessions. You are sending private data, it means data from an user about his private orders.

[hyggli]

in fact, I already know italian websites which do so. they don't need local apps, just a browser supporting it. when you open the webpage for the first time, it asks you if you'd like to receive such notifications(via small popup). if you say yes, it works. If you don't, mails would be sent instead.

 

I want users to receive notifications because webmail is less modern and less goodlooking/entertaining for modern users (smartphone too) 

[selectshop.at]

So you want users receiving advertising offers. This is a complete different thing. For this you can use the oneSignal API and connect it to Prestashop webservice API. If you want to connect both API's than you need a script/module for that. Push marketing modules you find here: https://addons.prestashop.com/en/search?search_query=marketing push

What you cannot send are private data or any order data/content to your customers. This is only makeable via push if you have a mobile phone-no. of your customer. So a customer specific and direct identification. Without this you cannot send order related messages by push connection. The reasons I already named: 1) you need a working mobile-no. of your customer, and the second is that you loose the connection to your customer when he closes his cart and logs out. Each login is secured by a cookie session. When cart is closed and user logs out the session is closed.

Mailservice is the only secure way on which you can send data about order status and other related order content.

Via push on local computer you can send advertising messages and interact with prospective customer. More you cannot do without infringing EC Data Privacy Rules.

Be careful with the opinion "other Italians are also doing so". What are they exactly doing ? Sending secure data about private orders ? Or are they using push for marketing purposes ?

A simple "push" module is already integrated in Prestashop. It shows the following information on a product page: how many people are viewing it, the last time it was sold and the last time it was added to a cart. Perhaps this solves your problem as well.  Check on module list for: Product Tooltips.