Admin automatically logs me out

[aedeeley]

I have used Prestashop a few times over the past 2 years with great success. I love the product and its ease of use! But, I am having a particular problem that I cannot seem to resolve. I've tried everything in my knowledge and spent 2 days searching these forums, google and other forums for the answer, but no one really talks about this issue.

First off, I am running a Windows 2003 32-bit dedicated server through iWeb. I am currently using PHP Version 5.3.3 and IIS 6.0. I have a few others sites hosted on it, all w/ dedicated IP's. All my other installs have been on linux shared or dedicated hosting solutions. Thus, where I think the root of my issue may be.

Anyways, here is the problem:

I log into the admin section (back office) of my install and I can carom around the structure for a minute or two, but then I get kicked out and have to log back in. Or when I try to delete products, or pretty much update anything; approximately 90% of the time I get kicked immediately. I cannot function in this development stage, trying to build a shopping cart for a customer when I am having such an issue.

Please, any help would be greatly appreciated!

[aedeeley]

i dont know if this helps anyone but, when I log in via the remote desktop and work in the admin system it works as desired. So, I'm assuming it doesn't like my IP and is a security feature. Hopefully someone can help me with this issue. Thanks!

[fashionlover]

The same thing is happening to me!!

I have a wireless stick and the I'm on broadband. It happened when viewing the demo as well. I thought it would not happen once it was downloaded but it's still doing the same thing. Very frustrating. Hope someone has an answer.

[dubdrill]

same here! it sucks!

[piccante]

Yup! Exactly the same problem for me... well, my client is having the problem using a PC (FF and IE browsers) but I don't have an issue when logging into admin using my Mac running Safari and FF... anyone got any ideas because, yeah, this really does suck!

[Troy]

You can try reading this thread.

http://www.prestashop.com/forums/viewthread/2808/P45/admin_login_loop

[Kelvin Koh]

Troy,

The thread you suggested doesn't solve the problem. The admin auto-logout problem has already been solved at least 1 week ago in the bug tracker.

For PS 1.3, a simple edit to the codes is sufficient.

File: /classes/cookie.php

Before

if ($this->id_employee AND Validate::isUnsignedId($this->id_employee) AND Employee::checkPassword(intval($this->id_employee), $this->passwd) AND (!isset($this->_content[‘remote_addr’]) OR $this->_content[‘remote_addr’] == ip2long(Tools::getRemoteAddr())))

After

if ($this->id_employee AND Validate::isUnsignedId($this->id_employee) AND Employee::checkPassword(intval($this->id_employee), $this->passwd))

If it's PS 1.4, download the 2 files in this thread post: http://www.prestashop.com/forums/viewthread/90790/P15/#380061

Then ftp and overwrite the older files. After that, go BO >> Preferences, set Check IP on the cookie to No and save.

[piccante]

Thanks again Calisyoda, works a treat.