cmarie2 Posted March 31, 2018 Share Posted March 31, 2018 1.6.1.17 Hello I have looked everywhere to resolve this problem. When I do a test to send an email to my shop it says error There is 1 error An error occurred while sending the message I cannot locate the module to see why it is not working. Appreciate help Thank you, Cynthia Link to comment Share on other sites More sharing options...
selectshop.at Posted March 31, 2018 Share Posted March 31, 2018 You deleted on back-office the messaging center mail-addresses. Tab "customers" -> contacts. There must be at least one mail-address registered. If ther is one, please let us know the URL of you page for to check locally with network tracking tool what ist happening. Link to comment Share on other sites More sharing options...
cmarie2 Posted March 31, 2018 Author Share Posted March 31, 2018 (edited) Thank You for your reply https://www.luvthesegifts.com There are registered members. Can you please advise where I would go to see this module ? Can I change this so anyone who has a question can email me? Thank You, Cynthia Edited March 31, 2018 by cmarie2 (see edit history) Link to comment Share on other sites More sharing options...
selectshop.at Posted April 1, 2018 Share Posted April 1, 2018 1) Which module ? I told it before: On your back-office tab "customers" -> contacts. There must be at least one mail-address registered. 2) if you find there a mail-address registered, so please contact the theme developer. Seems that some JS is causing that error. You can also check for more and precise errors by activating the debug mode: https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/ Link to comment Share on other sites More sharing options...
DonnaTB Posted July 30, 2020 Share Posted July 30, 2020 Can someone advise how I can fins and edit the colour of the strip (currently blue/red/white) on this customer service form? Thank you Link to comment Share on other sites More sharing options...
mickeyboy1 Posted July 31, 2020 Share Posted July 31, 2020 18 hours ago, DonnaTB said: Can someone advise how I can fins and edit the colour of the strip (currently blue/red/white) on this customer service form? Thank you Should have started a seperate post really but you will find it is a background img in theme/default-bootstrap/css/contact-form.css Link to comment Share on other sites More sharing options...
M.shahzad Posted September 22, 2020 Share Posted September 22, 2020 CUSTOMER SERVICE - CONTACT US form did not send email to admin any one help me to how can it resolve you may also check https://www.kmzsports.com/en/contact-us Link to comment Share on other sites More sharing options...
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