piterd Posted March 27, 2018 Share Posted March 27, 2018 I suspect this problem is about jquerys, but the code hasn´t been modified and it has been running until now. This error appears only on mobile. In pc there is not any problem. When the web page runs on a mobile, I try to click the root menu of the home page and it doesn't open . If I navegate through other product page, the menu opens without problem but if I click on a parent without children, it blocks again. Could anybody give me a hint about this problem? Link to comment Share on other sites More sharing options...
tantan199 Posted March 27, 2018 Share Posted March 27, 2018 The problem is probably caused by a 3rd party module you've installed. The touchwipe is a jQuery plugin which isn't a built-in plugin of prestashop. One of your 3rd party module is trying to use the touchwipe function, but for some reason the touchwipe function didn't get loaded. Link to comment Share on other sites More sharing options...
piterd Posted March 27, 2018 Author Share Posted March 27, 2018 Thanks, Tantan199. How I could debug this fail so it appears the error module? Debug mode doesn't show anything, I debug the web on the mobile with webIDE, a dev tool of firefox. I repeat I have made no change in code, consequently I thought in a compatibility jquery bug, but I don't know certainly. Is there any tool for this? Link to comment Share on other sites More sharing options...
tantan199 Posted March 27, 2018 Share Posted March 27, 2018 Disable CCC for css, and then search touchwipe through out your site by using the chrome's developer tools, see attached screenshot, Another solution is disabling modules one by one to find out the one which causes the problem. Link to comment Share on other sites More sharing options...
piterd Posted March 27, 2018 Author Share Posted March 27, 2018 Thank you very much, I am going to try what you are telling me. Link to comment Share on other sites More sharing options...
piterd Posted March 30, 2018 Author Share Posted March 30, 2018 (edited) Finally, I found the problem. I had enabled CCC/smart cache for JS in order to get a better performance, and I didn´t know this was going to cause a lot of problems on the mobile. I disabled it and now everything runs again perfectly. Thank you very much for your support, tantan199 !! Edited March 30, 2018 by piterd (see edit history) Link to comment Share on other sites More sharing options...
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