palmtree Posted March 26, 2018 Share Posted March 26, 2018 The new Version Paypal PayPal 4.3 2 - by PrestaShOP + Prestashop by Braintree PrestaShop version: 1.7.2.1 are not working well together seeing bugs requests on the web. They are supposed to be as the module is a native one from Prestashop team or affiliates. BUT.Configuring PayPal module is a crazy task ( I use Presta for 4/5 years now ). Not a pro but have some knowledge as I work with some other CMS I have the sandbox for long but The module does not allow to do additional changes and settings and displays "An error occurred. Please check your credentials Paypal." Once Sandbox deactivated ( for Live ) I get this An error occurred. Please check your PayPal credentials. No way to enter anything in the API credentials . NO settings as before. Paypal forum ( much more active ) has it too . PP advise to contact Presta Support as they developped the module.https://www.paypal-community.com/t5/Sandbox-Environment/PayPal-module-for-PrestaShop-1-7-1-2/td-p/1407659 ***My thoughts*** Many questions...and NO ANSWER at all. Why is this happening on such a large scale CMS ??? I need to ask a charged support to Prestashop for a bugging module. Seriously ??? I know it's open source but come on, a payment system is the MINIMUM that has to be included, otherwise what's the point. Support on Presta is ridiculous. We are so many asking questions with no answers. I contacted BRAINTREE fo Paypal bug. Useless they ask for credentials to my FTP. Link to comment Share on other sites More sharing options...
misthero Posted June 12, 2018 Share Posted June 12, 2018 prestashop is becoming a joke 1 Link to comment Share on other sites More sharing options...
carlosrgc Posted August 9, 2018 Share Posted August 9, 2018 the same problem here using prestashop 1.7.4 and the last paypal module (version 4.4.2 (08/07/2018). Maybe a non-free module may solve the issue, but it is really frustrating that such a basic feature stop working Link to comment Share on other sites More sharing options...
Pete78 Posted August 24, 2018 Share Posted August 24, 2018 same here... Link to comment Share on other sites More sharing options...
Pete78 Posted August 24, 2018 Share Posted August 24, 2018 if you put in the 3 credential (signature, user and password) via database in the configuration table, it works. Link to comment Share on other sites More sharing options...
Guest Posted August 28, 2018 Share Posted August 28, 2018 Unfortunately it is not that simple Pete78. Since the US module was dropped in favor of a worldwide version, we can no longer connect w/o heavy modifications. Thankfully it is going to be a breeze on woo next season...... Link to comment Share on other sites More sharing options...
Masiorama Posted September 15, 2018 Share Posted September 15, 2018 On 24/8/2018 at 1:18 PM, Pete78 said: if you put in the 3 credential (signature, user and password) via database in the configuration table, it works. Hello there, can you please tell me what did you do exactly? I searched for those fields in the database (tables paypal_capture, paypal_customer. paypal_order, paypal_vaulting) but I didn't find them. Thanks! Link to comment Share on other sites More sharing options...
Rohanwan123 Posted September 15, 2018 Share Posted September 15, 2018 Hi, I ran a test on your website and I see that the issue is something on the module you are using. There is some page that is not found called by your module/integration. At the moment the error is returned we are not on PayPal at all. Here what I found: Link to comment Share on other sites More sharing options...
Alec_Eiffel Posted October 19, 2018 Share Posted October 19, 2018 (edited) as , Pete78 said, you have to update yourself the database, here's the steps I used. But as PrestaRalph said : THIS IS NOT WORKING ! (the communication between the module and the sandbox seems broken) Enable the paypal module and configure it, it will redirect you to your paypal account (if it's already enable, reinitialise the module) Login with your developer account first Once you are redirected to prestashop and get the green message saying it's ok, access you database (phpmyadmin) Copy the values from this query into a notepad SELECT * FROM `configuration` WHERE name LIKE 'PAYPAL%_LIVE' ORDER BY name PAYPAL_MERCHANT_ID_LIVE => copy to notepad PAYPAL_PSWD_LIVE => copy to notepad PAYPAL_SIGNATURE_LIVE => copy to notepad PAYPAL_USERNAME_LIVE => copy to notepad Reinitialise the module, this time login to you LIVE account. Go back to you sql editor and copy the previous values to the following lines of the configuration table : PAYPAL_MERCHANT_ID_LIVE => PAYPAL_MERCHANT_ID _SANDBOX PAYPAL_PSWD_LIVE => PAYPAL_PSWD_SANDBOX PAYPAL_SIGNATURE_LIVE => PAYPAL_SIGNATURE_SANDBOX PAYPAL_USERNAME_LIVE => PAYPAL_USERNAME_SANDBOX Edited October 22, 2018 by Alec_Eiffel (see edit history) Link to comment Share on other sites More sharing options...
SHEINLINE Posted May 21, 2020 Share Posted May 21, 2020 Where can i get the Paypal v4.3.2 module? Thanks! Link to comment Share on other sites More sharing options...
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