Altamash Posted October 28, 2008 Share Posted October 28, 2008 Hi,I installed prestashop at my PC (Localhost) its working fine i done lots of test translations and theme changes etc.its superb......but now i installed on freehostia.com free server for online testing purpose for email etc. and its installed , front office worked very good. Back office also works fine , but.....when ever i tried to go in Category section in back office it shows me this message : Internal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request.Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.More information about this error may be available in the server error log.Apache/1.3.33 Server at kitabdaar.freehostia.com Port 80 so i delete it from server and again upload prestashop and installed it..... Butagain same problem ....what to do now any one help me out. Link to comment Share on other sites More sharing options...
mobimob Posted November 28, 2008 Share Posted November 28, 2008 have you found a solution?? I have the same problem, when a new user is going to pay with bankire or creditcard.I get a 404 page, saying internal error.Everytime I install it.Please help us!Bets regards,Mobimob Link to comment Share on other sites More sharing options...
JLHC Posted November 28, 2008 Share Posted November 28, 2008 What is your file permissions? For a normal store all files should be CHMOD to 644 and all directories/folders 755. Besides that, CHMOD the following folder to 777 (not recursively):-/config, /upload, /download, /tools/smarty/compileAlso CHMOD the following folders and it subdirectories to 777 recursively:-img, /mails, /modules, /themes/prestashop/lang, /translationsAlso try checking with your hosting provider on whether the server has suPHP/suEXEC enabled. If they do, all files and folders should be set at 644 and 755 respectively. 777 should not be used anywhere. Link to comment Share on other sites More sharing options...
Altamash Posted November 29, 2008 Author Share Posted November 29, 2008 i uploaded on another server "awardspace.com" its working fine there... Link to comment Share on other sites More sharing options...
JLHC Posted November 29, 2008 Share Posted November 29, 2008 Great that it is working fine now. What file permissions did you use for this? Link to comment Share on other sites More sharing options...
Dave Sniper Posted November 29, 2008 Share Posted November 29, 2008 Hi guys,I also experienced with 500 Internal Server Error when it goes to payment page.. According to installation instruction of Prestashop saying we should set the "write" permission CHMOD 777 recursively to module folder but I does not work for HostPapa hosting at all. I had to set the permission to CHMOD 755 to all the folders under module folder and it is working now.Also, make sure to put the index.php file (even just a blank file) under every module folders (such as cheque, bankwire .. etc) otherwise other people my able to see all the files.Dave Link to comment Share on other sites More sharing options...
JLHC Posted November 29, 2008 Share Posted November 29, 2008 Hello Dave,The file permissions depends from one hosting provider to another. For us, we use 644 for all files and 755 for all directories. The file permission 777 is not needed at all as we are running suPHP/suEXEC, which not only improves security but save a lot of hassle on changing file permissions as well. Link to comment Share on other sites More sharing options...
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