Abandoned Carts vs Available Quantity

[epsilongr]

Hello i want to ask something that looks simple but a question of a client make me to thinking complicated.

He said.

" Someone creating carts and let them and the next visitors cant make an order because all the products are in the forgoten carts".

Is that possible?An abandoned cart keep the quantity and block produtcs to be ordered?

I think the products will not blocked for order until someone make an order and not only if simply  let them into and abandonded cart.

 

Is that correct???

[jetway]

Abandoning a cart will not block the in cart items from being ordered by someone else. At least not running Prestashop core without any add on that might do the trick. However, i have noticed that when an abandoned cart gets reactivated, it is possible to order these items even if no quantity is available. I know it was possible in previous versions of Prestashop but i am not sure if it's still possible in 1.6.1.18. This is why i have a process that actually deletes abandoned carts.

Edited March 26, 2018 by jetway (see edit history)

[MarketingKuretake]

1 hour ago, jetway said:

Abandoning a cart will not block the in cart items from being ordered by someone else. At least not running Prestashop core without any add on that might do the trick. However, i have noticed that when an abandoned cart gets reactivated, it is possible to order these items even if no quantity is available. I know it was possible in previous versions of Prestashop but i am not sure if it's still possible in 1.6.1.18. This is why i have a process that actually deletes abandoned carts.

I am currently having this problem. My customers are buying stock that is not in stock. It must be this. Please can you tell me a way to solve this?

[jetway]

On 3/26/2018 at 1:46 PM, MarketingKuretake said:

I am currently having this problem. My customers are buying stock that is not in stock. It must be this. Please can you tell me a way to solve this?

 

Hi, it doesn't have to be that you're having this issue. It is also possible you have ticked that out of stock items can still be purchased. If you go to an item, go to quantity 

[MarketingKuretake]

19 hours ago, jetway said:

 

Hi, it doesn't have to be that you're having this issue. It is also possible you have ticked that out of stock items can still be purchased. If you go to an item, go to quantity 

I have this ticked

[jetway]

21 hours ago, MarketingKuretake said:

I have this ticked

 

So none of your products is set that it can be purchased when out of stock? You can set this for every product individually. The Products that get sold even when out of stock are they set to deny orders? Which Prestashop Version are you running?

[MarketingKuretake]

On 29/03/2018 at 7:00 AM, jetway said:

 

So none of your products is set that it can be purchased when out of stock? You can set this for every product individually. The Products that get sold even when out of stock are they set to deny orders? Which Prestashop Version are you running?

All of my products are set to the attach photo. I have alot of products do doing it individually would be an issue. I am running version 1.7.3.0.