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Loyalty Points not validating


gofer_p

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I am having a problem with my loyalty points. When a customer converts their loyalty points and tries to use the voucher they get this error

There is 1 error :

01.this voucher can only be used in the following currency:

I checked in the back office and realise that when a voucher is converted it is not given a currency ID. I tried changing the currency and the errror changes to "This voucher is not yet valid".
If I manually create a voucher I have no problem. My shop Only uses my country's currency which I created and I have hidden the other currencies from the front office. I want the voucher to have my currency as default when converted.
How do I solve this problem. I am running version 1.3.1.1

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I just installed the Customer Loyalty program and issued myself a voucher... and I too get the same problem.

I checked the voucher in the BO and it says that that it is enabled. Is there somewhere else an admin has to check or setting that we are missing?

Thank you

Lisette

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