PayPal payment received, but costumer does not receive the download product

[Azurafiles]

When a costumer orders via PayPal (Download Product)

I receive the payment, but the costumer does not receive the product to download.
It works fine with discount codes, but not with PayPal.

Again: I receive the payment, but the costumer does not receive the product to download.
Anyone has a solution to this problem?

Using Prestashop Version 1.3.1.1 - 0.584s
PayPal module: Pal v1.6 (came with the prestashop install)

www.aero-files.com/shop

[Azurafiles]

Does anyone know?
Need a solution to this problem asap, as the shop is worthles as it is.

[firedkm]

Pay Pal is not communicating with your shop. You need to use the pay pal api module or change a setting in pay pal itself.

Go into your Pay Pal account and click on profile, instant payment notification preferences, edit settings, type in your notification url ( http://www.aero-files.com/shop/ipn_main_handler.php ) and then turn on Receive IPN messages (Enabled) then save.

This is actually part of the api set-up but it does work this way. This is the way I use it so customers dont need a Pay Pal account to use.

[Azurafiles]

But it says error, page not found when I click the link:

http://www.aero-files.com/shop/ipn_main_handler.php

I also get the following error when in sandbox mode when using the api version of paypal:

Please refer to logs:

01.Making new connection to 'api-3t.sandbox.paypal.com/nvp'
02.Connect with CURL method sucessfull
03.Sending this params:
04.METHOD=SetExpressCheckout&VERSION=53.0&PWD;=*********&USER=support_api1.aero-files.com&SIGNATURE;=*********&Amt=19.95&PAYMENTACTION=Sale&ReturnUrl=http://www.aero-files.com/shop/modules/paypalapi/payment/submit.php?fromPayPal=1&CANCELURL=http://www.aero-files.com/shop/order.php&CURRENCYCODE=EUR&NOSHIPPING=1&SOLUTIONTYPE=Sole&LANDINGPAGE=Billing&LOCALECODE=en&HDRIMG=http://www.aero-files.com/aerofiles_logo.gif
05.Send with CURL method sucessfull
06.PayPal response:
07.TIMESTAMP -> 2010-09-12T22:06:05Z
08.CORRELATIONID -> 3524b7c065c11
09.ACK -> Failure
10.VERSION -> 53.0
11.BUILD -> 1500373
12.L_ERRORCODE0 -> 10002
13.L_SHORTMESSAGE0 -> Security error
14.L_LONGMESSAGE0 -> Security header is not valid
15.L_SEVERITYCODE0 -> Error
16.PayPal returned error

I made a API user as prestashop needs it to be.
Hope someone can help me here.
I will send login details to my website if so required.
I ahve Open SLL and Curle.

[Azurafiles]

was this a sandbox mode error?
it did not show when I removed the sandbox tick.

[firedkm]

I really dont know. This is what worked for me.

[MrBaseball34]

If you are not in sandbox mode, you MUST use an https address. Meaning that you must have an SSL certificate for your shop.
It is clearly stated in the Paypal module setup.

[Azurafiles]

I have OpenSSL on my server, and setup PayPal as the module says, but this error was in sandbox mode.
The module says it is installed, so guess I will have to wait and see what happens for the next order

[MrBaseball34]

If you're in sandbox mode, you can create an order yourself using your personal sandbox account.

[Azurafiles]

How do I get such a sandbox account?

[MrBaseball34]

When you signed up for PP sandbox, you should have signed up for BOTH merchant and personal for your testing.