Lovempire Posted March 16, 2018 Share Posted March 16, 2018 Hello. I have 1.7.x version. Everything was working fine. Yesterday admin panel was working as well. Today when i open my pc and try to login enter dashboard, the login page or dashboard pagr not comes! I didn't do any aystem file change or whatever. I tried the common solutions like change browser, clear cache, disable ipcheck and lower login time from cookie file.. All the solutions i found not worked.. Now the most interesting thing happening ia when i go admin link of my shop with my phone, i can see login screen and go dashboard! But my pc seems like always give error about can't reach... I don't understand this.. I tried to set a fake mobile agent to try but no luck. How can i suddenly can't enter dashboard from pc but mobile works totally fine?? How to solve this? So website and dashboard working normal but pc can not enter.. Reset browser settings or cache also not helps. Something weird is going on.. Help? Link to comment Share on other sites More sharing options...
selectshop.at Posted March 16, 2018 Share Posted March 16, 2018 Activate debug mode from FTP. Tutorial: https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/ Read server error logs. Disable local firewall. Perhaps this had an automatic update and is blocking the site. 1 Link to comment Share on other sites More sharing options...
Lovempire Posted March 16, 2018 Author Share Posted March 16, 2018 2 hours ago, selectshop.at said: Activate debug mode from FTP. Tutorial: https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/ Read server error logs. Disable local firewall. Perhaps this had an automatic update and is blocking the site. Hey, thanks foe suggestions! I have already tried debug but didn't have luck.. About disable anti-virus, i remmeber i just install avast antivirus 1-2 days ago.. After you mentioned it, i turned antivirus off. Tried to enter and BAM! It started to go login screen now. I can't believe my problem was this. Haha.. I tired so many things before.. I turned on antivirus now and still can login without problem.. I hope this helps others too. Link to comment Share on other sites More sharing options...
selectshop.at Posted March 16, 2018 Share Posted March 16, 2018 Avast is not the best firewall of all. Try Anti Malwarebytes. It is much more better. Link to comment Share on other sites More sharing options...
Lovempire Posted March 16, 2018 Author Share Posted March 16, 2018 Sure i will give it a try. Thanks! Link to comment Share on other sites More sharing options...
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