DHLX Posted March 15, 2018 Share Posted March 15, 2018 (edited) Hi I have a clean install of prestashop 1..7 and mostly is seems fine but when i change the text in the custom text block module nothing changes on the site i have asked server guys to check their settings and they say all is good have played with the cache, deleting, turning off etc and nothing changes In the backend the mod keeps the amended information i have tried force compilation, clearing cache, resetting the mod etc etc please can someone help? Edited March 15, 2018 by DHLX (see edit history) Link to comment Share on other sites More sharing options...
selectshop.at Posted March 15, 2018 Share Posted March 15, 2018 What cache exactly you deleted ? URL to your site is, for to verify what could be happened ? Link to comment Share on other sites More sharing options...
DHLX Posted March 15, 2018 Author Share Posted March 15, 2018 (edited) 16 minutes ago, selectshop.at said: What cache exactly you deleted ? URL to your site is, for to verify what could be happened ? thanks for your reply... there is a clear cache button on the parameters in the back end, i have also deleted cache on browsers to make sure that wasn't the problem url is www.toptoners.com Edited March 15, 2018 by DHLX (see edit history) Link to comment Share on other sites More sharing options...
selectshop.at Posted March 15, 2018 Share Posted March 15, 2018 OK. This is right cache delete. I can see this customs block: Custom Text Block TopToners.com for Jet Tec printer cartridges TopToners.com supplies Jet Tec ink cartridges and Jet Tec laser toners, as well as Jet Tec inkjet refill kits. Should be there another text ? Link to comment Share on other sites More sharing options...
DHLX Posted March 15, 2018 Author Share Posted March 15, 2018 4 minutes ago, selectshop.at said: OK. This is right cache delete. I can see this customs block: Custom Text Block TopToners.com for Jet Tec printer cartridges TopToners.com supplies Jet Tec ink cartridges and Jet Tec laser toners, as well as Jet Tec inkjet refill kits. Should be there another text ? thats the right text... site owner can not see it, I can seem to see it on my computer and mobile but not on other devices now.. Link to comment Share on other sites More sharing options...
selectshop.at Posted March 15, 2018 Share Posted March 15, 2018 Perhaps you delete browser cache before and server cache than after ? Seems that browser cache is not deleted or not well deleted. Try with another browser, which never accessed the site. Link to comment Share on other sites More sharing options...
DHLX Posted March 15, 2018 Author Share Posted March 15, 2018 2 minutes ago, selectshop.at said: Perhaps you delete browser cache before and server cache than after ? Seems that browser cache is not deleted or not well deleted. thanks for your reply I have done that and still nothing changes... trying again though Regards Link to comment Share on other sites More sharing options...
[email protected] Posted March 16, 2020 Share Posted March 16, 2020 I have the same problem. I can update in the back office but it doesn't go live. Module will not let me reset or uninstall. "Uninstall for module undefined" Link to comment Share on other sites More sharing options...
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