"You already have the maximum quantity available for this product"

[antonpas_bcn]

I open the shop on-line after having it closed for holidays and a customer has contacted us indicating that you can not add any product to the basket, the error message it displays is: "You already Have the maximum Quantity available for this product, even though I look I find this error, because stock problem is not as it is because I do not know why may be because I have not touched anything at all: S someone has occurred or has been the solution somewhere??

To see him: http://www.alturgellgourmet.com/do-campo-de-borja/139-tres-picos-2007.html

Thanks in advance!

[antonpas_bcn]

I pay if it's necessary

[mohsart]

I got that message when trying to order more products than are in stock from the wishlist. I guess this is not the case for you, but that's the only time I've seen it.

Stating your PS version may help and also if you've narrowed it down to when it happens, like ordering from homefeatured products only, ordering a product with combination...

Edit: Oh, a pop up. When I got it it was shown on the webpage, not in a pop up...

/Mats

[antonpas_bcn]

I got that message when trying to order more products than are in stock from the wishlist. I guess this is not the case for you, but that's the only time I've seen it.

Stating your PS version may help and also if you've narrowed it down to when it happens, like ordering from homefeatured products only, ordering a product with combination...

Edit: Oh, a pop up. When I got it it was shown on the webpage, not in a pop up...

/Mats

Thanks for your help! my version is the 1.2.3.