anson.c Posted August 28, 2010 Share Posted August 28, 2010 Hello all,I enabled the Paypal API module on my site but whenever a customer tries to use it I will get an email with an error message:A client has encountered a problem with the module PayPalAPI, see the report:Making new connection to 'api-3t.paypal.com/nvp'Connect with CURL method sucessfullSending this params:METHOD=DoExpressCheckoutPayment&VERSION=53.0&PWD;=*********&USER=yuipang_api1.hotmail.com&SIGNATURE;=*********&TOKEN=EC-9VV54556BM688015L&PAYERID=UWMPSSH5BDHEE&PAYMENTACTION=Sale&AMT=69.69&CURRENCYCODE=USD&IPADDRESS=www.ecyclog.com&NOTIFYURL=http://www.ecyclog.com/modules/paypalapi/ipn.php&BUTTONSOURCE=PRESTASHOP_ECS&SHIPTONAME;=+Send with CURL method sucessfullPayPal response:TIMESTAMP -> 2010-08-26T11:58:35ZCORRELATIONID -> e9a0604cc4c10ACK -> FailureVERSION -> 53.0BUILD -> 1468257L_ERRORCODE0 -> 10729L_SHORTMESSAGE0 -> Shipping Address State EmptyL_LONGMESSAGE0 -> The field Shipping Address State is requiredL_SEVERITYCODE0 -> Error And the customer could not complete the payment. Any ideas?Thanks! Link to comment Share on other sites More sharing options...
alexkid Posted August 30, 2010 Share Posted August 30, 2010 You have to have a state in a US address. It should be mandatory in Prestashop when a US address is added. You might need to check with a later version of Prestashop. Check as well if your cutomer entered a state in his Customer account.Alex. Link to comment Share on other sites More sharing options...
rseasy Posted October 2, 2010 Share Posted October 2, 2010 No I had the same problem with Japan Link to comment Share on other sites More sharing options...
abetts Posted October 22, 2010 Share Posted October 22, 2010 I'm having the same problem with Japan, what's the solution please? Link to comment Share on other sites More sharing options...
rseasy Posted October 22, 2010 Share Posted October 22, 2010 Hello,A simple solution would be to create a State for Japan called Japan. Link to comment Share on other sites More sharing options...
abetts Posted October 22, 2010 Share Posted October 22, 2010 Job done, thanks Link to comment Share on other sites More sharing options...
anson.c Posted October 22, 2010 Author Share Posted October 22, 2010 so customers just have to fill in the state that's it? Link to comment Share on other sites More sharing options...
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