jfriday Posted August 24, 2010 Share Posted August 24, 2010 I searched the forums exhaustively but cannot find anyone who's had this same problem.Order confirmation emails are sent to both customer/merchant when using pay-by-cheque, but no message sent to either when PayPal API is used. There are no other problems with PayPal API, however. Still get the order in the backoffice and PayPal's payment received email.I have tried this: http://www.presto-changeo.com/content/9-fix-email-problemsMail Alerts 2.2 is installed/set up.This is a log from this morning (customer info ***ed out for privacy): At 2010-08-24 16:18:37 from Private: Making new connection to 'api-3t.paypal.com/nvp' Connect with CURL method sucessfull Sending this params: METHOD=DoExpressCheckoutPayment&VERSION=53.0&PWD=LACE8Z5649NSVT2C&USER=equigifts_api1.gmail.com&SIGNATURE=AFcWxV21C7fd0v3bYYYRCpSSRl31A.f08G0TnLsWtP--i0GbWgWAJws0&TOKEN=EC-1E651686JR521641L&PAYERID=SQGF95BXC7VKY&PAYMENTACTION=Sale&AMT=47.98&CURRENCYCODE=USD&IPADDRESS=www.equigifts.com&NOTIFYURL=http://www.equigifts.com/modules/paypalapi/ipn.php&BUTTONSOURCE=PRESTASHOP_ECM&SHIPTONAME;=+****+*****&SHIPTOSTREET;=**********&SHIPTOCITY;=*******&SHIPTOSTATE;=**&SHIPTOCOUNTRYCODE=US&SHIPTOZIP;=***** Send with CURL method sucessfull PayPal response: TOKEN -> EC-1E651686JR521641L TIMESTAMP -> 2010-08-24T14:18:38Z CORRELATIONID -> fe7e3c1447aba ACK -> Success VERSION -> 53.0 BUILD -> 1445048 TRANSACTIONID -> 5X120596CR4651159 RECEIPTID -> 3560-8990-7647-2779 TRANSACTIONTYPE -> expresscheckout PAYMENTTYPE -> instant ORDERTIME -> 2010-08-24T14:18:37Z AMT -> 47.98 FEEAMT -> 1.69 TAXAMT -> 0.00 CURRENCYCODE -> USD PAYMENTSTATUS -> Completed PENDINGREASON -> None REASONCODE -> None Order finished with PayPal! Manual order confirmations are okay for now, but my stomach's churning thinking about the xmas shopping season! Any help/ideas/suggestions would be deeply appreciated. Link to comment Share on other sites More sharing options...
alexkid Posted August 30, 2010 Share Posted August 30, 2010 You should not share your API credentials, it is very unsafe. you should renew them by deleting and creating a new signature.Alex. Link to comment Share on other sites More sharing options...
jfriday Posted August 30, 2010 Author Share Posted August 30, 2010 Thanks Alex - I had no idea they were even in there! Don't happen to have any insight on the question, though, I take it? Link to comment Share on other sites More sharing options...
ilovekutchi.com Posted April 20, 2012 Share Posted April 20, 2012 got any solution for this? Link to comment Share on other sites More sharing options...
banchijojo Posted October 17, 2012 Share Posted October 17, 2012 I know your post was two years ago but I was wondering if you ever figured it out? I just installed the payPal API and my customers are not getting a order confirm email. Link to comment Share on other sites More sharing options...
El Patron Posted October 17, 2012 Share Posted October 17, 2012 http://screencast.com/t/RV5asbeI Link to comment Share on other sites More sharing options...
hippooflove Posted December 13, 2012 Share Posted December 13, 2012 Hi I have a similar problem. When my customers pay for something they do not get an email OR it never shows as an order in the BO. I am now using 1.4.8.2. It has always been the same even when I was using 1.3 2 years ago. The only solution has been to install a module called "Cart to order conversion" which is available in the adds on store. It does solve the problem but when you are notified of receiving payment you have to go into modules and manually convert the sale into an order. Then the customer gets their email/invoice. It would be easier if it all happened automatically though. Barry Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now