luxarmilano Posted February 25, 2018 Share Posted February 25, 2018 (edited) Buongiorno, ho utilizzato un file .csv per importare un'ottantina di prodotti nel mio ecommerce. Mi sono poi accorto che l'attributo Personalizzazione (Si/No) precedentemente creato non funziona sui prodotti importati. Se invece creo un prodotto da Catalogo-->Prodotti utilizzando il bottone NUOVO PRODOTTO gli attributi funzionano. Abbiamo provato qualsiasi alternativa e abbiamo verificato anche il DB e tutto è coerente. Qualcuno potrebbe farmi sapere se è un problema noto oppure sto sbagliando io qualcosa? Grazie 523/5000 Good morning, I used a .csv file to import about eighty products into my ecommerce.I then realized that the previously created Customization (Yes / No) attribute does not work on imported products.If I create a product from the Catalog -> Products using the NEW PRODUCT button, the attributes work.We have tried any alternative and we have also verified the DB and everything is consistent.Could someone let me know if it's a known problem or am I doing something wrong?Thank you Edited February 25, 2018 by luxarmilano (see edit history) Link to comment Share on other sites More sharing options...
musicmaster Posted February 25, 2018 Share Posted February 25, 2018 What do you mean with "previously created Customization"? Did some programmer write that for you? What happens when you choose Yes? Link to comment Share on other sites More sharing options...
luxarmilano Posted February 26, 2018 Author Share Posted February 26, 2018 "Customization" is the name of the attribute. It can assume the values Yes or No. It is a radio button. The installed version is 1.7.5 the last update in Italian Link to comment Share on other sites More sharing options...
musicmaster Posted February 26, 2018 Share Posted February 26, 2018 When you look at it in the backoffice of Prestashop or with Prestools does it have the attribute combinations? Link to comment Share on other sites More sharing options...
luxarmilano Posted February 26, 2018 Author Share Posted February 26, 2018 Of course, in the backoffice I have the combinations, and I also see them in the online product sheet (Yes / no). But if I click on online, go back to no. Link to comment Share on other sites More sharing options...
luxarmilano Posted February 26, 2018 Author Share Posted February 26, 2018 Of course, in the backoffice I have the combinations, and I also see them in the online product sheet (Yes / no). But if I click on online, go back to no. Link to comment Share on other sites More sharing options...
luxarmilano Posted February 26, 2018 Author Share Posted February 26, 2018 I have only one "Custom" attribute that can take two values Yes and No. The attribute was successfully created in Backoffice. If I create a product manually the attribute works, while it does not work for products imported from .csv files Link to comment Share on other sites More sharing options...
luxarmilano Posted February 26, 2018 Author Share Posted February 26, 2018 The same problem is reflected in the local version that I installed on my PC without importing the template I bought. So in the default version Link to comment Share on other sites More sharing options...
musicmaster Posted February 26, 2018 Share Posted February 26, 2018 I would have to see the website with "good" and "bad" products. Link to comment Share on other sites More sharing options...
luxarmilano Posted February 27, 2018 Author Share Posted February 27, 2018 No problem....http://synergiae.it/ Link to comment Share on other sites More sharing options...
luxarmilano Posted February 27, 2018 Author Share Posted February 27, 2018 There are no good and bad products but products to which you can customize the label (Yes / No) Link to comment Share on other sites More sharing options...
luxarmilano Posted February 28, 2018 Author Share Posted February 28, 2018 Ho risolto, la mia procedura non aveva aggiornato la tabella ps_product_supplier. Una volta fatto l'attributo ha ripreso il funzionamento. 1 Link to comment Share on other sites More sharing options...
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