nuchie1 Posted August 17, 2010 Share Posted August 17, 2010 This is a dumb question, when you change the status from payment accepted to in progress does PS automaticly send out email? Link to comment Share on other sites More sharing options...
SpyrosT Posted August 17, 2010 Share Posted August 17, 2010 Yes, your customer will receive a new email of the new status of the order. Link to comment Share on other sites More sharing options...
rocky Posted August 18, 2010 Share Posted August 18, 2010 If you want to prevent this from happening, go to Orders > Statuses, edit the "Preparation in progress" status and uncheck "Send e-mail to customer when order is changed to this status". Link to comment Share on other sites More sharing options...
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