Tanda Posted February 12, 2018 Share Posted February 12, 2018 Hi I want to revamp my website and buy a new theme (I am currently on default shop) plus purchase a slicker payment gateway as currently using free version of Paypal. I have a few questions: 1) Currently using 1.5.6.1, should I upgrade to a newer version of Prestahop first? I am reading that there are lots of bugs with later versions so is it worth it? 2) Which payment gateway would you recommend for use mainly in the UK? I also want customers to be able to use their Paypal account easily, I have read somewhere that there are currently issues with Paypal and Prestashop so to avoid Paypal, what do you guys use? 3) Does anyone have any recommendations for themes that work well without bugs (along with their chosen payment gateway)? I am currently selling only about 20 different products but need scope to increase that a lot more in the future. many thanks :-) Link to comment Share on other sites More sharing options...
selectshop.at Posted February 13, 2018 Share Posted February 13, 2018 Please only one thread per question. Exceptionally I answer you as follows: 1) you can upgrade, but I suggest you to use latest PS 1.6. instead of PS 1.7. PS 1.7. is still i development and when it is ready several things will change. Save your time. 2) This question you should answer by yourself. Which one is common in UK, which one yourself will use. There is no suggestion we can give here, as we are international and don't know the specials of each country. 3) Take addons only from official Prestashop addons site: http://addons.prestashop.com/ Link to comment Share on other sites More sharing options...
Tanda Posted February 13, 2018 Author Share Posted February 13, 2018 Hi selectshop Thanks for your reply and my apologies for adding too many questions in one thread. Thank you for the advice on upgrading to 1.6 for now, that it helpful to know. I have asked Prestashop Addons for a quote to upgrade my Prestashop version and install a new theme for me (as my last attempt crashed everything) but I have been told that its "the Lunar New Year Vacation" so they cant provide a quote for me?! Hmmm will have a think on where to turn next... thanks Link to comment Share on other sites More sharing options...
selectshop.at Posted February 13, 2018 Share Posted February 13, 2018 You can buy a support ticket. How did you asked them for to get support ? By mail ? Where ? Support tickets: https://addons.prestashop.com/en/support/16298-prestashop-support-plan.html https://addons.prestashop.com/en/support-plans/16394-support-premium-plan-12h.html Sincerely, I think it would be better and also cheaper, if you start a job offer on the "job offer" forum section here in this case: https://www.prestashop.com/forums/forum/235-job-offers/ Link to comment Share on other sites More sharing options...
Tanda Posted February 13, 2018 Author Share Posted February 13, 2018 Hi selectshop I sent an email from the Addons site, I clicked on a theme and then "contact the developer". I thought going through the Addons site was the safest option, maybe I am wrong? Yikes those are some hefty prices for support, maybe I am being naive in thinking it would be a lot less for a one-off set up. That's great advice re. the job offers link , I will have a look on there for some ideas on who to use. thanks again for your help, much appreciated! Link to comment Share on other sites More sharing options...
selectshop.at Posted February 14, 2018 Share Posted February 14, 2018 So, you contacted not Prestashop, but the developer of the specific theme. For to use the direct support of Prestashop you should buy one of the tickets I linked before. If you want a customized task for your Prestashop site, use the job offer forum section I told one post before. Add there a thread with detailed information about what you need/want. Thank you. Link to comment Share on other sites More sharing options...
Tanda Posted February 14, 2018 Author Share Posted February 14, 2018 Ah I see, still it was a weird response from him/her! Okay that's great, thanks very much for taking the time to reply. Link to comment Share on other sites More sharing options...
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