moving to another server's subfolder

[hstpctech]

Hi,

I'm planning to change my hosting from Hostgator to iPage, and currently have a chance to test the migration under a test account on the new hosting server.

The procedure I took was simple and according to the general instructions.

1. Backup the files from root folder.

2. Backup the database through phpAdmin.

3. Restore the files to a subfolder, because it's under a test account and the root runs a Woocommerce store.

4. Restore the database through phpAdmin.

5. Updated setting.inc.php to reflect the changes, updated URI from "/" to "/80vt" (the test subfolder)

6. All permission is set to 755, folders and files.

7. Deleted .htaccess, generated robots.txt.

So far, the backoffice is working normally - I can display customers and products and such. Frontoffice though, only displaying internal error. If I typed in specific pages of the products, they would show up.

What seems to be the problem here?

 

Best regards,
Andy

[musicmaster]

You are missing setting the domain and directory. That is in SEO&Urls in the third section or in the database in ps_shop_url. The directory should contain slashes at both ends like "/mysub/".

Also don't forget to cleanse the cache. 

You may also need to regenerate .htaccess. That is done by saving the fourth section of SEO&Urls (scheme of urls).

Edited February 11, 2018 by musicmaster (see edit history)

[hstpctech]

4 hours ago, musicmaster said:

You are missing setting the domain and directory. That is in SEO&Urls in the third section or in the database in ps_shop_url. The directory should contain slashes at both ends like "/mysub/".

Also don't forget to cleanse the cache. 

You may also need to regenerate .htaccess. That is done by saving the fourth section of SEO&Urls (scheme of urls).

3

Thank you for the suggestions, but I covered that too.

1.--------------------------------------------------------------------
Shop domain www.beauty4foodie.com
SSL domain www.beauty4foodie.com
Base URI /80vt/

I think these are correct? The test subfolder is 80vt.

2.--------------------------------------------------------------------
Cleared cache, turned off cache

3.--------------------------------------------------------------------
Regenerate .htaccess.

4.--------------------------------------------------------------------
PHP.INI
memory_limit = 512M;

Currently, the main page and checkout page return internal server errors.

 

Edited February 11, 2018 by hstpctech (see edit history)

[musicmaster]

Internal server errors (500) are useless unless you find out what the real error is.

Either look in the errorlog of your server

or

https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/

[hstpctech]

Found the error log from iPage and the latest entries, something PHP related perhaps? iPage PHP is set to run PHP 5.6 already.

[11-Feb-2018 10:10:19 America/Chicago] PHP Warning:  PHP Startup: Unable to load dynamic library '/opt/php56/lib/php/extensions/no-debug-non-zts-20131226/imagick.so' - /opt/php56/lib/php/extensions/no-debug-non-zts-20131226/imagick.so: cannot open shared object file: No such file or directory in Unknown on line 0
[11-Feb-2018 10:10:19 America/Chicago] PHP Warning:  PHP Startup: Unable to load dynamic library '/opt/php56/lib/php/extensions/no-debug-non-zts-20131226/ixed.5.6.lin' - /opt/php56/lib/php/extensions/no-debug-non-zts-20131226/ixed.5.6.lin: cannot open shared object file: No such file or directory in Unknown on line 0
[11-Feb-2018 10:19:28 America/Chicago] PHP Warning:  PHP Startup: Unable to load dynamic library '/opt/php56/lib/php/extensions/no-debug-non-zts-20131226/imagick.so' - /opt/php56/lib/php/extensions/no-debug-non-zts-20131226/imagick.so: cannot open shared object file: No such file or directory in Unknown on line 0
[11-Feb-2018 10:19:28 America/Chicago] PHP Warning:  PHP Startup: Unable to load dynamic library '/opt/php56/lib/php/extensions/no-debug-non-zts-20131226/ixed.5.6.lin' - /opt/php56/lib/php/extensions/no-debug-non-zts-20131226/ixed.5.6.lin: cannot open shared object file: No such file or directory in Unknown on line 0
[11-Feb-2018 10:19:41 America/Chicago] PHP Warning:  PHP Startup: Unable to load dynamic library '/opt/php56/lib/php/extensions/no-debug-non-zts-20131226/imagick.so' - /opt/php56/lib/php/extensions/no-debug-non-zts-20131226/imagick.so: cannot open shared object file: No such file or directory in Unknown on line 0
[11-Feb-2018 10:19:41 America/Chicago] PHP Warning:  PHP Startup: Unable to load dynamic library '/opt/php56/lib/php/extensions/no-debug-non-zts-20131226/ixed.5.6.lin' - /opt/php56/lib/php/extensions/no-debug-non-zts-20131226/ixed.5.6.lin: cannot open shared object file: No such file or directory in Unknown on line 0

 

Error reporting mode was always turned on since beginning, but still only blank page with internal error message. I'm on Prestashop 1.6.

open file: config/defines.inc.php  (using FTP or hosting control panel)
change false-->true:
define('_PS_MODE_DEV_', false);
define('_PS_MODE_DEV_', true);

Edited February 11, 2018 by hstpctech (see edit history)

[musicmaster]

Did you copy your php.ini from the old server? Or how does it contain references to libraries that are not present?

[hstpctech]

2 hours ago, musicmaster said:

Did you copy your php.ini from the old server? Or how does it contain references to libraries that are not present?

I did just copy the whole directory... Should I leave it out?

[hstpctech]

Turned out I shouldn't have included the original PHP.INI - thank you for pointing it out musicmaster!