ezakimak Posted August 16, 2010 Share Posted August 16, 2010 Hi, I have installed these modules, but in the BO stats it shows zero for visits/visitor and visitors online , although we know there are/were. Is there anything else to do in order to enable this functions ? thanksps: prestashop 1.2.5 Link to comment Share on other sites More sharing options...
mytheory. Posted October 5, 2010 Share Posted October 5, 2010 I'm having the same problem... it worked fine while we were building our site. But now that we have gone live it seems like the Visitors Online module isn't reporting anyone. I think our visits/visitors module is working, but our visitors online stat shows no customer or visitors online.Do you mind sharing how you solved this?? Also, we recently switched servers from a windows machine to a linux one... if that has anything to do with it.Thanks! Link to comment Share on other sites More sharing options...
cecepee Posted October 6, 2010 Share Posted October 6, 2010 Maybe to easy, but have you the correct date inserted for the stats to grab? Link to comment Share on other sites More sharing options...
mytheory. Posted October 6, 2010 Share Posted October 6, 2010 Thanks for your reply...Unfortunately, it seems as if everything is set correctly. My calender dates are from Jan 1st, 2010 to Dec. 31st, 2010.Also, I'm not having any issues with the visits and visitors module... only the visitors online module, which I don't think is bound to a specific time frame.Thanks for your help! Link to comment Share on other sites More sharing options...
daniel_caldarus Posted January 28, 2011 Share Posted January 28, 2011 Hi, I have installed these modules, but in the BO stats it shows zero for visits/visitor and visitors online , although we know there are/were. Is there anything else to do in order to enable this functions ? thanksps: prestashop 1.2.5 Hello, can you tell me how you fixed this problem? Link to comment Share on other sites More sharing options...
mir-aus Posted March 12, 2011 Share Posted March 12, 2011 I have same problem!! any suggestion? Link to comment Share on other sites More sharing options...
mir-aus Posted March 13, 2011 Share Posted March 13, 2011 I have fixed with this Modulesee this link:http://catalogo-onlinersi.com.ar/back-office-prestashop-modules/217-delete-connections.html Link to comment Share on other sites More sharing options...
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